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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

October 07, 2022

They get you in promptly, with quick service. Quality repairs for a premium price as always More

by danrob999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Wright, Trent Poage
Oct 08, 2022 -

Steve Hahn Auto Group responded

Huge thanks for the 5 stars! We are so happy to hear you had a great and fast experience with our service department! Your business was our pleasure.

October 07, 2022

nice people fast service very knowledgeable about everything on the car showed me how it all works More

by karlrichter59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Jason Norgar, Jasmyn Bond, Luis Wright, Mario Rodriguez, Sam Nelson, William Charles, Keara Willett, Tomas Albor III, Shawntae Alaniz
Oct 07, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience purchasing your vehicle from our dealership! Thanks so much for the 5 stars and for your business!

October 06, 2022

Wuick, easy, fast. Only thing that would make it 5 stars is a wash and vacuum after. More

by bridget.russel
Recommend Dealer
Yes
Employees Worked With
I don’t actually know
Oct 07, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear your Mercedes got in easy and fast with our service department! We really appreciate the 4 stars!

October 05, 2022

Great customer service provided by Trent Poage and his team. We will continue being return customers. More

by jaranschau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage
Oct 06, 2022 -

Steve Hahn Auto Group responded

We love to hear you've always had a great experience with Trent and the rest of service! We always appreciate your business. Huge thanks for the 5 stars!

October 05, 2022

Was good and the salesman worked his magic and got me into what I like More

by Whorehey49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
Oct 06, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you enjoyed your experience buying a vehicle with Fred and that he was able to get you into the vehicle you were wanting! Thank you so much for the 5 stars and for your businesses!

October 05, 2022

Jason and all of Steve Hahn pulled all the stops. Thank you for helping me get into my new car. You're wonderful! More

by cynannpet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Jason Norgar
Oct 05, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you enjoyed buying your new Ford with Jason! Thanks so much for the 5 stars and for your business!

October 04, 2022

This is the worst service I have received when purchasing a vehicle meeting service work done to a vehicle. Bought a brand new car from them took it to get serviced numerous times and they didn’t even rotate More

by Karissakelley13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Poage
Oct 04, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Karissa. We are really sorry to hear about the frustrations you experienced when getting your vehicle serviced with us. My name is Jared, I am the manager of the service department and I'd like to give you my direct line to make it easier for you and I to chat about this situation. Please reach out to me at (509) 834-7421 so we can try to remedy these issues and prevent future mishaps.

October 04, 2022

not very knowledgeable. I asked about maintence warning light that said 13 days. Was told it was a countdown until needed maintenance. But after got home, just kept increasi More

by FRMIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
Oct 04, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback and for the 3 stars. We apologize for the confusion with the warning light. My name is Jared, I am the manager of the service department here. If you have any more questions or need us to clear up any confusion, feel free to ask for me and I can help you or direct you to one of our well trained advisors to ensure you receive the correct answers and to avoid any future confusion.

October 04, 2022

Very helpful. Answer all my questions. Let me make the best decisions possible. Friendly service. More

by colbytieton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Oct 04, 2022 -

Steve Hahn Auto Group responded

Thank you for this review and the 4 stars! We are so happy to hear you felt well informed and able to make the best decisions for your vehicle! We really appreciate your business and we would love to know how we could've earned that extra star from you!

October 04, 2022

Service is absolutely phenomenal Trent will text me with updates and if I ever need a question even if my vehicle is not there and it's something silly he gets back to me walking me through. I mean where el More

by Golfing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Oct 05, 2022 -

Steve Hahn Auto Group responded

We love to hear how much Trent has been able to help in and out of the shop! Thanks so much for the 5 stars and this awesome review!

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