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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

November 03, 2022

A pleasant experience dealing with this dealership until after my picked up my car. Then it was a hassle to get paperwork. They were unresponsive and frustrating. More

by Oliver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Manni Garcia, Brandon Huynh
Nov 03, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us the 3 stars and this feedback Oliver. We are sorry to hear about the frustrations you felt when dealing with getting the paperwork done. My name is Josh, I am the general manager here at Steve Hahn's and I will personally be looking into this to see what I can do to improve future visits.

November 02, 2022

Trent goes beyond the call of duty to help his valued customers. The personnel in the parts department were particularly helpful with this transaction. More

by danf730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Nov 02, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience with Trent in service and with our parts department! Thank you so much for the 5 stars and for this awesome review!

November 02, 2022

Jasmyn was truly amazing to work with. It was a long day and I was stuck at a specific price point and she did absolutely everything in her power to make sure I left there around that pric More

by kasey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
Nov 03, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you found the perfect vehicle at the perfect price and that you had a great experience working with Jasmyn! Thank you so much for the 5 stars Kasey! Enjoy your new Ford!

November 02, 2022

We loved working with Jasmyn, she was very responsive and guided us through the process of buying a car beautifully! The manager was also very helpful. We drove in from Portland and Jasmyn and the Team were More

by Cmueller939
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
Nov 03, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear to had a great experience working with Jasmyn and management on getting your new Kia! Thank you so much for the 5 stars and for this awesome review!

November 02, 2022

Sat for almost 3 weeks with no communication whatsoever. Then when I called, they finally ordered parts and started work. Still no communication on progress. But when it was done it was fine and under budge More

by Crivard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Poage
Nov 03, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback and the 2 stars. We are sorry to hear about the lack of communication on our end but we're glad to know you were happy with the work and pricing. My name is Jared, I manage the service department here and you are more than welcome to reach out to me if you have any more questions.

November 01, 2022

Jazmyn was our salesperson and was literally the most professional, friendly, prompt, and knowledgeable salesperson I’ve dealt with. No hard sell pressure either. Top notch. More

by Keeper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
Nov 02, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a friendly, no pressure experience purchasing your Lexus with Jasmyn! Thank you so much for the 5 stars and for your business!

October 30, 2022

Great experience with our new car purchase. Everyone was helpful during the process from start to finish. More

by LENETTELINDEMANN888
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
Nov 01, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience purchasing your Kia with Curtis! Huge thanks for the 5 stars and for this awesome review!

October 30, 2022

The service department was good, about getting my parts and repairing my Volkswagen technician was good More

by andrewcastro_2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage
Nov 01, 2022 -

Steve Hahn Auto Group responded

We love to hear you had a good experience with your Volkswagen technician and ordering the parts for your car! We really appreciate the 4 stars and would love to hear how we could've earned that extra star from you!

October 29, 2022

Very kind and great problem solvers! They could have asked us if the work was covered by warranty and they didn't. So that has been a battle to get it covered. More

by Andersinfamilyfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Oct 29, 2022 -

Steve Hahn Auto Group responded

We are sorry to hear about the frustrations with the warranty work but we're really happy to hear other than that you had a great experience with our service department! Thank you so much for the 5 stars and this review! We really appreciate your business!

October 26, 2022

Everyone was just wonderful! My old car had died and I feel so fortunate to have found a car I could love long term and not have to wait 6 months for it to come in. Many thanks t More

by malina_christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Atzy Cardenas, Kevin Berger
Oct 27, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear Atzy was able to help you get into the perfect car at the perfect time! Thank you so much for the 5 stars and for your business!

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