Back

Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

Directions

By Type

613 Reviews of Steve Hahn Auto Group

November 09, 2022

Atzy was great to work with on my car deal. She wanted to make sure I was happy with my final purchase. She cared about me and what I wanted. I would like to have the opportunity to buy my next More

by dixondonna53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Nov 09, 2022 -

dixondonna53 responded

Steve Hahn Dealership is pleasant to work with. The deal was fair and all the paperwork and negotiations went smoothly and quickly. I would definitely repeat business with Steve Hahn. .

Nov 09, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience purchasing your new Kia with Atzy! Thank you so much for the 5 stars and for this awesome review! We're looking forward to seeing you in the future!

November 07, 2022

They were very professional and helpful. I would recommend them to anyone who is looking to buy a car. More

by waheguruji247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Jasmyn Bond, David Bier
Nov 08, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience purchasing your new Kia with Jasmyn! Thank you so much for the 5 stars and for this review!

November 07, 2022

I've been in your service department and many times in the past and have purchased two vehicles from your dealership. Unfortunately, my latest experience was the worst. I called ahead and let him know I w More

by ROBWEBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure the name of my service advisor
Nov 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about your frustrations with getting your oil changed and that the tires don't appear to look correct according to the invoice. My name is Jared, I am the service manager here at Steve Hahn's and I will personally be looking into this issue to prevent any frustrations that may take place with future customers and future visits. Please feel free to reach out to me at my direct line, (509) 834-7421, to talk more about this issue.

November 06, 2022

The dealer already had a car picked out but pretended that the choice was mine. The dealer refused to allow any negotiation on the price. The finance agent rewtotehe contract as soon as he heard that I More

by jojohnjphauth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Krueger, Atzy Cardenas, Eric Vargas
Nov 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear you have had a frustrating experience with picking and financing a vehicle here at our dealership. My name is Josh, I am the general manager and I will personally be looking into this issue with our finance manager, Jeri, so we can prevent future mishaps. Feel free to reach out to me with any more questions or concerns you may have at my direct line, (509) 248-4700 ext 1017.

November 06, 2022

Purchased a used vehicle. Was told by the salesman the check engine soon light would be fixed with an oil change. Less than 24 hours of me having the car in my possession, tha More

by Keepdreamingjohnson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Kintner
Nov 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about the frustrations you have experienced with getting your vehicle repaired here at our dealership. My name is Josh, I am the general manager and I would like to chat with you a bit more on this issue and see if there is anything we can do to remedy it. Please give me a call at my direct line (509) 248-4700 ext 1017.

November 06, 2022

Both and Johnny and Jazmyn did a wonderful job helping me through the sales process and explaining how my car works and all the features that come with the Kia Connect services More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Johnny Kintner
Nov 08, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had an excellent experience purchasing and learning about your new Kia with Johnny and Jasmyn! Thank you so much for the 5 stars and for this awesome review Christian!

November 06, 2022

Jaz saved the whole experience for me! ! Almost walked! She’s a superstar! Give her a raise More

by Mccoy815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Tomas Albor III
Nov 08, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience working with Jasmyn! Thank you so much for the 5 stars and for this awesome review!

November 05, 2022

They do an amazing job! Always make sure to answer my questions when I’m not sure about my warranty. More

by Kristy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
Nov 05, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear all your questions about the warranty and service get answered and that you had a good experience with our parts department! Thank you for the 4 stars, we would love to hear how we could've earned that extra star from you!

November 05, 2022

Curt was knowledgeable about the car I wanted (tires, mileage, features) and did a thorough test drive in both city and interstate while explaining how to use the features. More

by BRENDA_JEAN4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Curtis Moore
Nov 08, 2022 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars Brenda! We are so happy to hear you had a great experience purchasing your vehicle with Curt! Enjoy your new Kia!

November 04, 2022

They brought the car to me to view without even needing to leave the comfort of my home! More

by Gotwhatiwanted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Eric Vargas
Nov 04, 2022 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars! We love to hear Jasmyn was able to help you find the perfect car without you even needing to leave your home!

...
27
...