Back

Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

Directions

By Type

613 Reviews of Steve Hahn Auto Group

November 19, 2022

Atzy is always so friendly and helpful! I recommend her services! She always goes above and beyond! More

by Morones sofia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Nov 19, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience purchasing your brand new Kia with Atzy! Thank you so much for the 5 stars and for this review! It was a pleasure doing business with you.

November 18, 2022

Jazmyn was super nice to deal with she made the process so smooth and transparent made me and my family feel comfortable with the deal we were getting on our vehicle. More

by Evalencia997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Keara Willett
Nov 19, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great and smooth car buying experience with Jasmyn! Thank you so much for the 5 stars and for this awesome review!

November 17, 2022

This is my second purchase at Steve Hahn with Jaz. They work hard to make the deal easy and a seamless process. I drive from Oregon and everything is in place when I arrive. The service dept is also q More

by shellyons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Keara Willett
Nov 17, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience purchasing your brand new Kia with Jazmyn! Thank you so much for the 5 stars and for this awesome review Shelly! Drive safe back to Oregon! We can't wait to see you back here soon!

November 17, 2022

OVERALL SERVICE EXPERIENCE WAS FINE. Service Dept Advisor was not attentive to customers needs and seemed to lack knowledge of service procedures - attribute to lack of experience. More

by MBAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
Dec 06, 2022 -

Steve Hahn Auto Group responded

We really appreciate the 4 stars and for leaving us this feedback. We are sorry to hear you didn't have the best experience with your advisor when getting your vehicle serviced with us but we're happy to hear your overall experience was pretty fine! We hope to see you here more in the future!

November 16, 2022

Great staff, friendly, knowledgeable. Thank you for your help! They found what we are looking for! More

by mendozaj03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Norgar, Ruben Escobar
Nov 16, 2022 -

mendozaj03 responded

Thank you!

Nov 16, 2022 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that Ruben and Jason were able to get you into the exact vehicle you were looking for! It was a pleasure doing business with you! Enjoy the Volvo!

November 16, 2022

Easy to work with, quick and efficient. Atzy was wonderful to work with, would recommend to anyone More

by Caitiejm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Nov 16, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a wonderful experience working with Atzy! Thank you so much for the 5 stars and for this review!

November 15, 2022

Had our car for almost 3 months. When we picked it up it was filthy dirty and the key battery was dead and the car wouldn’t start. The oil dipstick handle was broken off. Aside More

by Tim Holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Poage
Nov 15, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Tim. We are sorry to hear about your frustrations with the timing it took to fix your vehicle and the condition of your vehicle when you got it back. My name is Jared, I am the manager of the service department here and I will personally be looking into this to prevent chances of these frustrations coming up again in the future. Please feel free to reach out to me at my direct line (509) 834-7421 with any more concerns or questions you may have.

November 15, 2022

The dealership is very professional, helpful, and friendly. They help with even the smallest details like replacing the cover on our key fob at no charge! They are awesome!!! More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in parts dept , Taylor Ramey
Nov 15, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience working with Taylor in service and David in parts! Thank you so much for the 5 stars and for this review Molly!

Nov 15, 2022 -

Molly responded

You’re welcome! Thanks for the great service!💝

November 09, 2022

The dealership is trash. They lie and cheat and do not keep their word. The service department is horrendous. I'm convinced that Trent is a narcissist, he tells you things th More

by marissa2214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared, Jasmyn Bond, Curtis Moore, Trent Poage, Kevin Berger, Jeri Knoll
Nov 09, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about your frustrations with our service department and for the confusion with the warranty. My name is Josh, I am the general manager here and I will personally be looking into this with my finance manager and service manager to see what steps we can take to remedy the issue and to prevent future frustrations with future visits. Please feel free to reach out to me at my direct line (509) 248-4700 ext 1017 to further explain or for any more questions or concerns you may have.

November 09, 2022

Loved working with Shawntae and Jeri. They were so friendly and helpful. When there was an issue with the first cars financing they worked to get me approved and ready to go in a car Shaw More

by Ashleyriddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeri Knoll, Shawntae Alaniz
Nov 09, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear Shawntae was able to help get you into the perfect vehicle! It was a huge pleasure doing business with you Ashley. Thank you for the 5 stars!

...
26
...