Steve Hahn Auto Group
Yakima, WA
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613 Reviews of Steve Hahn Auto Group
Jazmyn was super nice to deal with she made the process so smooth and transparent made me and my family feel comfortable with the deal we were getting on our vehicle. so smooth and transparent made me and my family feel comfortable with the deal we were getting on our vehicle. More
This is my second purchase at Steve Hahn with Jaz. They work hard to make the deal easy and a seamless process. I drive from Oregon and everything is in place when I arrive. The service dept is also q They work hard to make the deal easy and a seamless process. I drive from Oregon and everything is in place when I arrive. The service dept is also quick with my oil changes, I never wait more that 45 min. Buy from Jaz ypu won’t be disappointed. My future purchases will be from here. More
OVERALL SERVICE EXPERIENCE WAS FINE. Service Dept Advisor was not attentive to customers needs and seemed to lack knowledge of service procedures - attribute to lack of experience. Service Dept Advisor was not attentive to customers needs and seemed to lack knowledge of service procedures - attribute to lack of experience. More
Had our car for almost 3 months. When we picked it up it was filthy dirty and the key battery was dead and the car wouldn’t start. The oil dipstick handle was broken off. Aside When we picked it up it was filthy dirty and the key battery was dead and the car wouldn’t start. The oil dipstick handle was broken off. Aside from that it was a great experience- not. More
The dealership is very professional, helpful, and friendly. They help with even the smallest details like replacing the cover on our key fob at no charge! They are awesome!!! friendly. They help with even the smallest details like replacing the cover on our key fob at no charge! They are awesome!!! More
The dealership is trash. They lie and cheat and do not keep their word. The service department is horrendous. I'm convinced that Trent is a narcissist, he tells you things th They lie and cheat and do not keep their word. The service department is horrendous. I'm convinced that Trent is a narcissist, he tells you things then he underdelivers and then you are gaslighted into saying nothing you are saying is actually correct. You also get sold the wrong warranty, then they won't return your calls, even though you have paperwork stating you had purchased a different warranty. Anyways, the only people who have even remotely helped me were Curt in sales, Jaz in sales, and Jared the service manager, somewhat, not even to his full potential. More
Loved working with Shawntae and Jeri. They were so friendly and helpful. When there was an issue with the first cars financing they worked to get me approved and ready to go in a car Shaw They were so friendly and helpful. When there was an issue with the first cars financing they worked to get me approved and ready to go in a car Shawntae knew I’d love. She clearly listened and wanted to be sure I was satisfied, which I was. More