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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

December 04, 2022

I drive over 2hrs away just to have my oil changed Trent always finds away to get it Done More

by Golfing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Dec 06, 2022 -

Steve Hahn Auto Group responded

We love to hear you've always enjoyed working with Trent in service! Thank you so much for the 5 stars and for your trusted business!

December 03, 2022

This dealership has been the worst in so many areas but for sure the worst in Customer service. Eric Vargas is the most dishonest salesman and well Trent has the absolute worst customer service. If your co More

by JAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Poage, Eric Vargas
Dec 03, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear you didn't have a great experience working with Eric and Trent. My name is Josh, I am the general manager here and I would like to chat with you a bit more on this issue so I can better understand what's going on and see if there is a way we can find a solution. Please reach out to me at my direct line (509) 248-4700 ext 1017.

November 29, 2022

Muy buen trato personal,te atienden bien y tratan de conseguir el mejor interes en los bancos More

by Gonzalo luna Gonzalo1165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Nov 29, 2022 -

Steve Hahn Auto Group responded

Muchas gracias por su negocio! Si necesita servicio o accesorios para su Honda, ¡estamos aquí para usted!

November 26, 2022

Great experience. Salesperson and manager were a pleasure to deal with. We reached a cash deal immediately without any hassle or back and forth. More

by Mike Geerhart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Keara Willett, Kevin Berger
Nov 29, 2022 -

Steve Hahn Auto Group responded

Thank you so much for this review and for the 4 stars Mike! We are so happy to hear how easy and hassle free your experience was purchasing your Volkswagen with us! We would love to know how we could've earned that extra star from you!

Nov 29, 2022 -

Mike Geerhart responded

Did not receive an extra key. Called parts for the cost and it is over $300.00 This is a bit much. I should have been offered a discount.

November 24, 2022

We had good service, the wait was quite long. Hopefully next time will be quicker 🙂 More

by Vanessakartes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Nov 26, 2022 -

Steve Hahn Auto Group responded

We are sorry to hear there was a bit of a wait when you brought your vehicle in but we're glad to hear you enjoyed the service! Thank you for the 4 stars Vanessa!

November 24, 2022

I went in to change over my winter tires and I was received by a great staff. Great customer service. I would recommend to family and friends. More

by Luis Quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Nov 26, 2022 -

Steve Hahn Auto Group responded

We love to hear you had a great experience working with our service staff when getting your winter tires put on! Thank you so much for the 5 stars and for this awesome review Luis!

November 23, 2022

As soon as I walked into the dealership I was attended to. They offered me water and helped me with any questions I had. More

by Maria Delgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Jason Norgar, Johnny Kintner, Kevin Berger
Nov 26, 2022 -

Steve Hahn Auto Group responded

We love to hear you had a great experience at our dealership! Thank you so much for the 5 stars and for this review Maria!

November 21, 2022

Amazing service! Very friendly, professional and patient with questions for a trade in and new car purchase. Plus they have a lot of car options to pick from. I high More

by Katythecoffeedealer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Kimberly Alvarado
Nov 22, 2022 -

Steve Hahn Auto Group responded

We love to hear you had a great experience trading in and purchasing your new Kia with Kim and Atzy! Thank you so much for the 5 stars and for this review!

November 20, 2022

I’m very thankful to have had the best people work with me here. They were kind, patient, and understanding. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Keara Willett, Brandon Huynh, Tomas Albor III
Nov 22, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a great experience working with everyone here! Thank you so much for the 5 stars and for this review Amanda!

November 19, 2022

My 18-year old son purchased his very first car through Steve Hahn’s. It was ordered from Georgia & my son had to wait a few months for the new car to be manufactured. When we arrived to pick it up, Jazmyn More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Johnny Kintner
Nov 22, 2022 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review Melissa! We love to hear how great your experience was working with Johnny and Jasmyn and that they were able to make the purchase for your son exciting and memorable! Enjoy the new K5! We hope to see you back here again!

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