Stateline Subaru

Painless I just leased my 2nd car with Stateline Subaru. My first experience, I bought A Tribeca from them. I have leased 2 Legacy's now. The dealer experie I just leased my 2nd car with Stateline Subaru. My first experience, I bought A Tribeca from them. I have leased 2 Legacy's now. The dealer experience was friendly and pretty much pain free as car dealerships go. More

Stateline Subaru Bought a used Subaru from Stateline Subaru. After a long buying process, we drove the car off the lot the following Monday. They swapped the car mats Bought a used Subaru from Stateline Subaru. After a long buying process, we drove the car off the lot the following Monday. They swapped the car mats out for the Subaru all weather vs. the WeatherTech liners that were in the advertisement and promised to ship them the next day. The first time I went to start the car at home the battery was dead. AAA came to jump me (the dealership kindly reimbursed me for this charge) and said that the battery was actually dead. Drove it to dealership and noticed that A/C wasn't working, the condenser was also dead. Thankfully they fixed the battery issue and condenser for free as we had the car less than a week. Mats were delivered the next day, and Joe helped me secure a reimbursement for the AAA charge. I would caution any person buying a used vehicle to get the dates for the last inspection, and if over a few months, please insist that the dealership checks out the car again. The battery issue and the A/C issue were due to the car sitting on the lot since 2018. We got the oil changed and maintenance done at another Subaru dealership as we noticed on the Carfax report that it had not been changed since November 2018. The inspection came back fine but was good for our piece of mind after the battery and AC issue. More

Deceptive Dealership I originally got a quote through email from Ali and Tracy after finding the car I wanted on CarGurus. The quote was significantly lower than other quo I originally got a quote through email from Ali and Tracy after finding the car I wanted on CarGurus. The quote was significantly lower than other quotes I had gotten making me interested in buying from them. For over a week, I was emailing back and forth with them and wanted a clear cut quote as I didn’t want to have to drive 1 ½ hours down there so I asked many questions (what’s not included in the quote, do I have to trade in a car, is there any stipulations) and I was told I didn’t have to trade in a car, all the things not included in the quote were standard things (doc fees: 484, tax, registration). I spoke to another dealer and gave them the quote and they found that with the price they were quoting me, they’d lose ~$1,200. Again, I called and flat out mentioned what the other dealer said and asked how can they be making money in which they basically said it’s just high volume and having to finance through them. I went down there and given a quote which was around $2,000 more than the online quote they gave me. The quote I was given and the online quote includes a recent graduate discount and a military discount which was never mentioned and online it only mentioned that you had to finance through them. The quote included financing for 72 months. If you don’t finance through them it’s an additional $1,500. When I mentioned that this was never mentioned to me and that I was lied to, Inna stated that the whole point of Tracy and Ali was to get me in which she used to excuse the lying. I was already given a lower quote with a dealership who isn’t deceptive with pricing, gave me the exact car I wanted and didn’t require I finance through them. Stateline was able to match the pricing but I had to finance 72 months, get a different color than I wanted that was off of the lot. I went in with the intention of buying a car that day and left due to their lies and immediately bought with a dealership I knew I could trust. Be very careful when purchasing a car here. More

Deceptive Advertising, Beware Beware of this dealer. Deceptive internet advertising. They discuss one figure on phone as advertised, then offer nothing onsite. Ads are too good to Beware of this dealer. Deceptive internet advertising. They discuss one figure on phone as advertised, then offer nothing onsite. Ads are too good to be true. More

Positive Experience I purchased a used Subaru Crosstrek from Krystle. Krystle did all she could to make sure I was happy. There were a few minor cosmetic issues I noticed I purchased a used Subaru Crosstrek from Krystle. Krystle did all she could to make sure I was happy. There were a few minor cosmetic issues I noticed that she helped get taken care of, she was back and forth with my insurance company for hours to solve an issue, and her communication with me through phone calls and texting really put me at ease whenever I had a question. Overall, I felt supported with this whole process as a first time buyer. More

Very positive and relaxed experience My wife and I dealt with Alex Loranzo and Inna Perez. Both were helpful and respectful.. It was a great experience and I was pleased we chose Stateli My wife and I dealt with Alex Loranzo and Inna Perez. Both were helpful and respectful.. It was a great experience and I was pleased we chose Stateline Subaru for this purchase In the finance office we spoke to Tony Areias. He was informed and gave us options. He explained everything but put no pressure on us to buy anything. Lastly ... the deal was a fair one. Both my wife and I are happy. More

Yaaaas!!!! One word- Amazing. Alex was nothing short of amazing. Everyone that helped me was actually and I can’t be more happy with my experience. Now for my ca One word- Amazing. Alex was nothing short of amazing. Everyone that helped me was actually and I can’t be more happy with my experience. Now for my car.. I’m obsessed! My 2019 forester was meant for me. I will definitely be coming back to this dealership for my next car. Thank you Stateline :) More

Great service My husband and I would highly recommend Stateline Subaru in Somerset MA.. Everyone was very professional and accommodating.. Mr Drew LeBlanc was our s My husband and I would highly recommend Stateline Subaru in Somerset MA.. Everyone was very professional and accommodating.. Mr Drew LeBlanc was our sales consultant and did a great job showing us cars, discussing options and was very knowledgeable of the features each different model had. His managers Inn Perez and Mike Ronvitv were very helpful with financing options and willing to help us in any way possible Thank you all for your efforts, we purchased a great car and hope to be back in the future.. Mr & Mrs A More

Wonderful Jonathan theodat helped me be put in a new Subaru Impreza. He was very helpful and friendly. I would recommend them to anyone. Really cool dude! Jonathan theodat helped me be put in a new Subaru Impreza. He was very helpful and friendly. I would recommend them to anyone. Really cool dude! More

Great Experience Alex sold me a great car! He was very informative, friendly, and easy to work with. He worked with me to pick a car that fit all of my needs. One of t Alex sold me a great car! He was very informative, friendly, and easy to work with. He worked with me to pick a car that fit all of my needs. One of the more pleasurable car purchasing experiences I’ve had. More