Stateline Subaru

Scheduled appointment My appointment took too long in my opinion. From the looks of the waiting room it looked like you were overbooked hopefully my next appointment will b My appointment took too long in my opinion. From the looks of the waiting room it looked like you were overbooked hopefully my next appointment will be better. More

We were treated pleasantly and professionally by all we worked with starting with an on-line contact and while we were there at the dealership. Our needs were listened to and options explained to by all we worked with starting with an on-line contact and while we were there at the dealership. Our needs were listened to and options explained to our satisfaction. More

Worst body work paint job I’ve ever seen! Brought vehicle in for a simple marker light replacement and paint touch up on the fender. You guys drive my car all the way to Brockton for the body Brought vehicle in for a simple marker light replacement and paint touch up on the fender. You guys drive my car all the way to Brockton for the body work. Told me the work would take 2 days, you kept the vehicle for 4 days. Didn’t tell me I was elidgable for rental car and it was already paid for by the person who’s broken tire did the damage. The car came back and was never painted just clear coated ver the top. The worst clear coat job I’ve ever seen, run lines and drips all over the whole bumper in places not even close to the damaged site. Also a chunk of the bumper looks to have been sanded off make a very noticeable imperfection right by the badge. By far the worst car experience I’ve ever had. I purchased this vehicle two years ago when you were Somerset Subaru and have always had a good experience there until now. I will be telling everyone to stay clear of your dealership and that wretched body shop. You’ve practically ruined my car. More

Fairly quick Went in to get my Forester fixed they were pretty quick in and out in about an hour and a half. I did notice that my car was sitting for about 15 minu Went in to get my Forester fixed they were pretty quick in and out in about an hour and a half. I did notice that my car was sitting for about 15 minutes after it was fixed but I could tell they were busy and I’m not an unreasonable person. Overall it was a painless experience. More

Awesome. Treated my pitbull like any other dog. Steve helped me to get the car I wanted. He even tried to get me in a smaller car that I could afford.Thank Thanks Steve helped me to get the car I wanted. He even tried to get me in a smaller car that I could afford.Thank Thanks More

They are a stand up dealer This dealership .... service department Has always been great ... in particular Wayne and mechanics .... good people make all the difference and yo This dealership .... service department Has always been great ... in particular Wayne and mechanics .... good people make all the difference and you know who they are More

Efficient, thorough Test drove both the Forester and the Crosstrek in order to compare them and spent enough time on each one to gain familiarity. From there, we were abl Test drove both the Forester and the Crosstrek in order to compare them and spent enough time on each one to gain familiarity. From there, we were able to make a decision we were happy with. Steve was exceptionally patient, kind, and helpful throughout the process. Lisa Pelletier More

2018 Impreza purchase I must say generally my experience was enjoyable as there was no high pressure sales pitch from my salesperson. I was disappointed with the first 201 I must say generally my experience was enjoyable as there was no high pressure sales pitch from my salesperson. I was disappointed with the first 2019 Impreza I test drove which had what appeared to be greasy handprints on the interior fabric and also the console. Additionally I feel the vehicle I did purchase could have been detailed as a new car is expected to be delivered. Clean tires, unstreaked windows and a glossy paint finish. In my opinion the new car delivery prep I experienced was sub par. More

Slow and no resolution They can't seem to fix the same issue my new Subaru has had since I purchased it. Also, at the end of the last service appointment they couldn't find They can't seem to fix the same issue my new Subaru has had since I purchased it. Also, at the end of the last service appointment they couldn't find my car. The rep walked around the dealership parking lot clicking my remote, and found it on the far end of the lot among their sale cars. This convinced me that they didn't even look at it, and simply repeated what they said at other appointments. I won't return to their service station, or purchase another Subaru. More

Great overall expierience for a first time buyer Alex was very helpful and friendly while helping me make a decison for a car purchase. Not pushy at all and he laid everything out as simply as possib Alex was very helpful and friendly while helping me make a decison for a car purchase. Not pushy at all and he laid everything out as simply as possible. More