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Stateline Subaru

Somerset, MA

4.1
563 Reviews

1451 Brayton Point Rd

Somerset, MA

02725

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563 Reviews of Stateline Subaru

January 12, 2019

Subaru got it right The sales and management listen tobiur needs and were spot on in their lease was exactly where we wanted it. No hassle! Totally professional! Great ex More

by Shorewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian explained the car expertly!, Josh Archer, Brian Cadima
Jan 14, 2019 -

Stateline Subaru responded

Thank you for the great review! So excited you had a wonderful experience! Thanks for sharing your experience.

January 12, 2019

Very Helpful Not only did the service department replace the dead battery as scheduled, Kyle came out to the car and helped me resync the phone to the car. That l More

by MER3659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Peixoto
Jan 14, 2019 -

Stateline Subaru responded

Thanks for your awesome review!! Your feedback is greatly appreciated. Glad you had a wonderful experience with our team members. Thank you for being a loyal customer.

January 11, 2019

Pre delivery Picked up car for delivery brought back for sticker and they took it in right away and even washed again due to when we took it the first time it was More

by MOTTA609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melany Fanfa, Don Bowman, Brian Cadima, Stephen Chaves, Rick LaBranche, Damian Carvalho
Jan 14, 2019 -

Stateline Subaru responded

Thanks for the great review! So happy you had a great experience with our team!

January 11, 2019

The $1000 oil change (necessary, but oof) I came in for an oil change and ended up needing a lot more done... but Brian was really transparent and helpful about it! He explained why I really n More

by Why?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cadima
Jan 14, 2019 -

Stateline Subaru responded

Thank you for sharing your experience! We appreciate your trust in our team and are thrilled Brian provided you with great service. Thank you for being a loyal customer! Looking forward to seeing you in the future!

January 09, 2019

Excellent Service Only went to the service department for my first oil change. I also had them test my battery, and it failed the test. Since I just bought my vehicle t More

by anonymous123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cadima
Jan 11, 2019 -

Stateline Subaru responded

Thanks for the positive review! We are thrilled you had such a positive experience with our Service Department. Looking forward to seeing you again!

January 09, 2019

Almost a five Well there was a problem with my insurance company.i was told to call them about my new car but they went ahead and insured my new vehicle so I was d More

by BAILLARGEON907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 11, 2019 -

Stateline Subaru responded

Thanks for sharing your experience. We are so glad you love your new car! We appreciate your feedback and continued support and loyalty!

January 09, 2019

Valet, staff, waiting area Great valet service on a windy rainy day. Service staff great. Wait time a bit lengthy in a very cold waiting area. All in all a good experience. More

by KAEGAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cadima
Jan 11, 2019 -

Stateline Subaru responded

Thanks for sharing your experience. We appreciate your loyalty and continued support! Glad you had a great experience with our staff. Looking forward to seeing you again!

January 09, 2019

Good service and people Good service best dealership around Massachusetts , very happy with the quality and service , style of the new cars ,my new Ascent is a good looking More

by MARTINSPAULO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal matos
Jan 11, 2019 -

Stateline Subaru responded

Thanks for your great review! So glad you had a positive experience. Looking forward to seeing you again! Enjoy your new car!

January 05, 2019

Awful The service and communication was terible the price for 60,000 service was terrible recommendation and quotes very high and vending machine in plac More

by SMENARD44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Peixoto
Jan 21, 2019 -

Stateline Subaru responded

Hello, we appreciate you sharing this. We regret to hear about your experience and understand your frustration. Please give our service director Don Bowmann a call when you have a chance: 508-676-3071

January 05, 2019

Good service , explained clearly, finished when promised. My only criticism is that the customer waiting area could be improved. It is small, cold whenever door is More

by ALAN.FLAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Manchester, Brian Cadima
Jan 18, 2019 -

Stateline Subaru responded

Thank you for the positive review and we appreciate your feedback!

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