State College Ford Lincoln

Sales process and orientation to new Maverick were great! I got what I was looking for on my trade in. I got what I was looking for on my trade in. More

Everyone I dealt with was extremely helpful, and did everything they could to make the experience stress free. everything they could to make the experience stress free. More

Very pleased with the deal we got on our new F-150. We were treated very well We were treated very well More

State College Ford was Amazing to deal with. My Salesperson Jordan Gillingham was professional and prompt with my email correspondence as I ordered a Ford Bronco. He saw my Order through from My Salesperson Jordan Gillingham was professional and prompt with my email correspondence as I ordered a Ford Bronco. He saw my Order through from beginning to end. The sales process was hassle Free! Elaine Frock - Finance Manager explained the paperwork clearly and everything was ready to go when I went into the dealership for delivery. Just signed the required paperwork and was on my way in My New Ford Bronco. Thank you State College Ford! More

I cannot speak for the sales department, but getting my car serviced has been a joke. Their communication is less than lackluster, and it seems their desire to give me my car back is nonexistent. My ca car serviced has been a joke. Their communication is less than lackluster, and it seems their desire to give me my car back is nonexistent. My car broke down while driving through the area from Ohio to Philadelphia in mid-November. SCF was our choice to get our repairs done, but I was told they couldn’t take it until December 2nd. Given parts shortages, holidays, and Covid, I accepted that this would be the best we would be able to do and was patient. They looked at my car and confirmed what we had thought was wrong: a blown turbo. They said they could have it fixed in a week. Over a week later, I had not heard from them, so I called to see what was happening. They then informed me that they had put my engine back together with a twisted seal and had to take it apart again to fix that. The following week, I called them again and they then informed me that the car had broken down on the test drive. They said they believed it was now a cracked piston and would likely require a full engine assembly replacement. This was two days before Christmas. Again I waited through the holidays, and when I hadn’t heard from SCF, I called them stating that I needed to speak to a manager because this was becoming unacceptable - the manager knew nothing of my situation. I was told that they were waiting for my warranty company to contact them, and that was the last I have heard. That occurred on January 10th. The phone call lasted 21 seconds. I have not heard from them since. Prior to this (aside from the holidays), I had been calling twice or once a week. Now here I sit in limbo because my second car is stuck in a town 5 hours away. Sure would have been nice to have my all wheel drive vehicle during the snow storm a few weeks ago. More

Salesperson was very professional and very helpful the Secratary was very professional and helpful service department was fast and professional Secratary was very professional and helpful service department was fast and professional More

My Experience at the State College Ford Dealership was outstanding. They were quick to walk me thru my order, explain everything in detail. Extremely happy with the experience that I had. Jordan was outst outstanding. They were quick to walk me thru my order, explain everything in detail. Extremely happy with the experience that I had. Jordan was outstanding, he kept me informed every step of way and delivered a GRAND SLAM at the end. Thank you Jordan!!! More

Quick Only thing I didn't like, I believe left some thing in the truck I traded. Time to double xx trade in should be don. Only thing I didn't like, I believe left some thing in the truck I traded. Time to double xx trade in should be don. More

Top notch customer service Best prices, the best staff! Top notch customer service in sales and service! Family owned dealership that holds a great reputation in the community Best prices, the best staff! Top notch customer service in sales and service! Family owned dealership that holds a great reputation in the community. Would definitely reccomend! More

Wonderful Service Jordan Gillingham was phenomenal to work with. He found exactly what I wanted and was a pleasure. I will never buy another vehicle off of anyone else Jordan Gillingham was phenomenal to work with. He found exactly what I wanted and was a pleasure. I will never buy another vehicle off of anyone else. I will forever recommend him and the gentleman at State College Ford. Thank you for a wonderful experience and a great new vehicle! More