State College Ford Lincoln

maintenance department in the scheduling department are excellent and in this case were excellent as always. I appreciate them all very much and they all do their job with excellence excellent and in this case were excellent as always. I appreciate them all very much and they all do their job with excellence More

Please look anywhere but here absolutely the worst dealership I've ever been to. You will never talk to the owner and very rarely ever get to talk to a salesman if you ever have a problem. They're all dealership I've ever been to. You will never talk to the owner and very rarely ever get to talk to a salesman if you ever have a problem. They're all about the sales and that's where it stops. I bought a car in September they have had it for over 2 months off and on. They can't seem to fix the problems. When I call to talk with someone they never call you back. The owner is never there or just doesn't want to deal with you. I have never written a bad review for anything in my life but this place has put me in this position.The service side will give you a loaner but it's the fact that your paying on a car that you can't drive and they will have it for way longer than the job takes and won't fix the actual problem until you get so mad that you have to flip out on them. Everytime I got it back it either had the same problem or a new one that they created.Please just save yourself some time and money and go anywhere else. More

I arranged a service with multiple issues and everything was completed timely and correctly. AND the dealership provided me with a loaner car for the day. was completed timely and correctly. AND the dealership provided me with a loaner car for the day. More

Great service and the sales staff are both helpful and professional. I purchased a new Bronco and the product was fully explained. I also received a follow up call from sales to assure I was satisfied.. g professional. I purchased a new Bronco and the product was fully explained. I also received a follow up call from sales to assure I was satisfied.. great team at State College Ford More

Doesn’t push a sale on you and if you do buy they go over everything very thoroughly everything very thoroughly More

The service dept. (Jim, in particular) is always very courteous and helpful. They are the best in town! (Jim, in particular) is always very courteous and helpful. They are the best in town! More

Vehicle was diagnosed and problems were resolved. Vehicle was test driven to insure all systems were functioning. Customer service was very professional and courteous. Vehicle was test driven to insure all systems were functioning. Customer service was very professional and courteous. More

Came in for the 5k oil change and the work was done in appropriate time. Service desk was very courteous and helpful. appropriate time. Service desk was very courteous and helpful. More

Save yourself the trouble and take your vehicle ANYWHERE else but here for service. I was always taught that if you don’t have anything nice to say then don’t say anything at all. But they decided to send m else but here for service. I was always taught that if you don’t have anything nice to say then don’t say anything at all. But they decided to send me a link to provide feedback so here it is. If I could give them zero stars I absolutely would. Not only was the customer service terrible, but 60 miles down the road, I was in another shop getting the same repair that this dealership supposedly performed and charged me for. I was even given the part that was supposedly replaced and it was most certainly not new. I would absolutely never return, not even to complain about false repairs. More

The entire experience was courteous and professional … from scheduling through service and checking out. Highly recommended. from scheduling through service and checking out. Highly recommended. More