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Star Mazda
Glendale, CA
735 Reviews
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735 Reviews of Star Mazda
February 08, 2019
Friendly and Helpful Fast and straightforward service. Craig Chan is wonderful to work with and kept me updated throughout the service. Always happy to deal with this hass Fast and straightforward service. Craig Chan is wonderful to work with and kept me updated throughout the service. Always happy to deal with this hassle free dealership and service center. More
by Matt
Verified CustomerEmployees Worked With
Craig Chan
February 07, 2019
Positive Experience I went in for a normal service, and they went above and beyond. They found problems with my brake rotors that had gone previously unnoticed. They were I went in for a normal service, and they went above and beyond. They found problems with my brake rotors that had gone previously unnoticed. They were very timely and communicated effectively too! David is the best! More
by Evan
Employees Worked With
David Gomez
February 06, 2019
Dependable . Not just the excellent quality of service, but also the friendliness and courteousness of the staff. I've been coming here for nearly six years and . Not just the excellent quality of service, but also the friendliness and courteousness of the staff. I've been coming here for nearly six years and the outcome is always satisfying. More
by tdono88
Employees Worked With
David Gomez, Roger Dominguez
February 05, 2019
Lots of waiting I had to wait at numerous points throughout the purchase of the new car for up to 30 minutes at a time. I understand that it takes time to negotiate a I had to wait at numerous points throughout the purchase of the new car for up to 30 minutes at a time. I understand that it takes time to negotiate and run prices by the manager—that part did not bother me. But it took about 5 hours of being st the dealership (this was after the test drive and my intent was to buy the car). I had to wait approximately 45 minutes to speak with the finance person, who was extremely nice, but it was 4 hours into my experience at Star Mazda and I just wanted to get the car and go. Additionally, when I went to pick up the car in the afternoon a few days later, the car was in a lot that was about 10 minutes away. I had to wait again to go with the salesman to the lot, find the car, drive back to Star Mazda and stop to get gas on the way. Then the Apple car play that was installed in the car was not working when we tested it out. I was told to wait 20-30 min for the service center to fix it. 1 hour and 15 minutes later, it was ready for me to test out. Fortunately at this point it worked and I was able to drive home but the ordeal took 3 hours from start to finish. The people that worked there and helped me get the car we’re all extremely nice and friendly. I did not feel pressured to get the car. I have no complaints about the interactions. But especially on the day I went to pick up the car, I expected it to be in the lot and have gas, and also the whole reason why I waited a few days to take it home was to have the Apple car play installed but this wasn’t even the case. More
by BRANDONTODD.CHARLES
Employees Worked With
Israel Espino, Ryan Sheikh
February 05, 2019
good service Fast and well done... My car was picked up on time and returned one hour later as suggested. I did not even need to get a ride home. Fast and well done... My car was picked up on time and returned one hour later as suggested. I did not even need to get a ride home. More
by MICHELJEANLEDUFF
Employees Worked With
Dave Rooke
February 05, 2019
Quick and professional This was my first visit to this dealership for service, and from the start the team was very professional. David helped schedule my appointment and Ro This was my first visit to this dealership for service, and from the start the team was very professional. David helped schedule my appointment and Roger made every part of the process pretty seamless. Great crew, got in and out at the time promised. More
by Anita
Employees Worked With
David Gomez, Roger Dominguez
February 05, 2019
Great service Fast and reasonably priced. Other dealers up charge to much star Mazda is fair on their prices. When asked about doing another service I said no thank Fast and reasonably priced. Other dealers up charge to much star Mazda is fair on their prices. When asked about doing another service I said no thanks and they didn’t try to over sell me. They are great. More
by williamgamboa
Employees Worked With
David Gomez
January 31, 2019
Star Mazda rocks As a first time Mazda buyer, I would definitely go with Mazda again based on the product quality and dealership experience. Star Mazda has very compet As a first time Mazda buyer, I would definitely go with Mazda again based on the product quality and dealership experience. Star Mazda has very competitive pricing and beats all other dealership in the Central Valley and south California. Kyle made the shopping and negotiating experience great. He’s honest and to the point. I drove 2 hours to pick up the car and it was ready in show room condition. John delivered the car and the delivering process with all paperwork took about an hour. Overall, I highly recommended Mazda as a great automotive manufacturer and Star Mazda as a great dealership. Thanks Kyle, John, and Ryan for your help! More
by HOALE
Employees Worked With
Jon Mach, Kyle Groom, Ryan Sheikh
January 31, 2019
Roger was the best! I was not looking forward to getting my car serviced and was anxious about the experience. Roger was so helpful and made sure I knew I was getting th I was not looking forward to getting my car serviced and was anxious about the experience. Roger was so helpful and made sure I knew I was getting the best service possible and being charged properly-and comfortable while I waited! Give Roger a raise!! The best service I’ve had at a dealer service center! More
by New Mazda owner
Employees Worked With
Roger Dominguez
January 30, 2019
a relaxing experience! Getting my Mazda serviced at Star Mazda is always a pleasant experience. There are coffee, tea, snacks, magazines, and easily-accessible WiFi in the w Getting my Mazda serviced at Star Mazda is always a pleasant experience. There are coffee, tea, snacks, magazines, and easily-accessible WiFi in the waiting area. And the staff is incredibly friendly. More
by E.A.M.
Employees Worked With
David Gomez
