Star Lincoln
Southfield, MI
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First MKZ I just drove off the lot in my first ever MKZ, I have wanted one for forever. Tim Shea went above and beyond to get me in this car! I absolutely love I just drove off the lot in my first ever MKZ, I have wanted one for forever. Tim Shea went above and beyond to get me in this car! I absolutely love it!! Thank you again Tim, we will definitely come to you the next time we buy a Lincoln!! More
Just picked up my MKZ yesterday and it was a pleasure working with Glenn. He made sure I was completely satisfied with my purchase. Glenn really worked hard to make sure I got the features I wanted. When working with Glenn. He made sure I was completely satisfied with my purchase. Glenn really worked hard to make sure I got the features I wanted. When I was leaving I noticed two small scuff marks on the back trunk area and Glenn jumped in and came back ten minutes later with a shiny, scuff free exterior. I would recommend Star Lincoln and ask for Glenn. More
I bought a car from them and nothing wrong with it, after I paid them and I was getting ready the next day to pick up the car, they messed up one of the headlights ,there was water in it. I told them at the I paid them and I was getting ready the next day to pick up the car, they messed up one of the headlights ,there was water in it. I told them at the same day why there is water in i?t, they said "the water will go away in a couple of days, if not bring it back", I talked to them after one week and they said it is not our problem, we can't fix it for you!!! By the way, the price of the headlight is over $1000. I don't recommand anyone to buy from them, they lie!! More
Well, I'm going to tell you the truth, they are friendly, but they don't tell the truth, one guy told me something and the other guy told me the opposite.As soon as they got the money from you, tha friendly, but they don't tell the truth, one guy told me something and the other guy told me the opposite.As soon as they got the money from you, that's it, they will not answer the phones and act they are busy... I don't recommend them at all! More
I just recently (two weeks ago) purchased a new 2013 MKS Lincoln at the Star Lincoln dealership. Glenn Belgrave, the sales representative with whom I dealt, provided me with extremely professional and outst Lincoln at the Star Lincoln dealership. Glenn Belgrave, the sales representative with whom I dealt, provided me with extremely professional and outstanding personal service. I am completely satisfied with the vehicle, the dealership and especially the service provided by my sales representative Glenn Belgrave. It was a very satisfying experience and I will definitely recommend to anyone the purchase of a new luxury vehicle to contact Glenn Belgrave at Star Lincoln. More
I had been a life long General Motors car buyer and made the switch in 2007. This is now my 3rd Lincoln MKX lease in a row. The car, the people and service have been excellent. I love it! the switch in 2007. This is now my 3rd Lincoln MKX lease in a row. The car, the people and service have been excellent. I love it! More
I've dealt with the service department before for a Lincoln and the Service Techs were always great. I just took delivery on a vehicle and Glenn Belgrave is the Best!! He worked with me from the beginn Lincoln and the Service Techs were always great. I just took delivery on a vehicle and Glenn Belgrave is the Best!! He worked with me from the beginning making sure I was comfortable and satisfied, explaining the different options, features on the vehicle and the service. He is very personable,goes that extra mile to help, follows up after the sale to see how things are going and you just don't get that customer service much anymore. If you need a vehicle, (Lease or purchase), ask for Glenn Belgrave and he will take care of you. More
Being a year out of college and looking for my first lease I often get treated like a kid while car shopping. This dealership was no exception. I find myself to be a pretty smart young adult being a C lease I often get treated like a kid while car shopping. This dealership was no exception. I find myself to be a pretty smart young adult being a CPA at a public accounting firm downtown. I called asking for a quote, if possible around 300 a month. The salesman on the phone quoted me for a MHz at 320 and said they could work on some more. This was 15000 miles a year for 24 months. I was even shocked at the price but took his word and came in after work. I did not recall the mans name so the greeter helped me. He lectured me about how I had bought my sports car at retail (obviously, how does a person buy cars wholesale) which I wanted to trade in and that most of the incentives were for ford owners or customers. His quote came to $464 for the same miles on the MHz and said this is probably why the salesman on the phone didn't give you his name. Is that a joke? Making a joke of the crazy quote and then sent me on my way. Needless to say I will never return and ford may have lost a young customer with a promising future. Anyone who does not want to be treated like you have to have lots of money or be the same age as the salesman may want to steer clear. Don't believe what they say on the phone. More
I've dealt with this dealership for many years now and one of the main reasons that I continue to go back is the service that I receive. I can mention many names because they have all touched my needs in one of the main reasons that I continue to go back is the service that I receive. I can mention many names because they have all touched my needs in some way (Tim,Doug,Barry, Dan, Richard, Hoot, Orlando,Kellie, and today most importantly Glenn Belgrave) I just took delivery on my new MKZ and was having a problem with getting the garage/condo gate remotes sync'ed with the visor buttons. Glenn came out to my house and sat with me for at least an hour and a half trying to help get the problem fixed which I'm happy to say is now working as it is supposed too. Glenn didn't even sell me the car but his dedication to customer service at Star Lincoln should not go unnoticed. After I believe 16 vehicles that I have leased/purchased through this dealership I continue to come back because service and customer relations are what makes this dealership tick! Oh, they also make a good deal!! More
Ask for Glenn Belgrave at Star Lincoln when you're ready to buy a car. He will help you zero in on the best fit for your needs. Since he took the time to match me up with the right car within my budget, I d to buy a car. He will help you zero in on the best fit for your needs. Since he took the time to match me up with the right car within my budget, I didn't have to waste my time "shopping". It all fit. The right vehicle, priced within my budget...call Glenn. More