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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,798 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,798 Reviews of Star Chrysler Jeep Dodge Ram

January 11, 2019

Took the SUV in for ABS light came on. On Monday I took a Dodge Journey in for ABS Light on and I end up getting the oil changed became it was about time. Then they told me I needed an A More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa M. Hynes
Jan 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

We are sorry for the delay with your vehicle. We have noted the phone number for our dealership down below. Please feel free to give us a call for an update. Otherwise, we are happy to hear about your all around pleasant experience at Star CDJR. Our team does their best to make sure every customer leaves satisfied. If you have any questions or concerns, don't hesitate to contact us! -Star CJDR 844-420-5473

January 09, 2019

Maintenance and sevice The employees is very helpful, very efficient in handling my concern.. the mechanic seems to be excellent .. the job is outstanding that last ,I will More

by ANANDKASINATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa hynes
Jan 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a positive review! We are thrilled to hear that you plan on recommending our dealership! Our team strives for excellence when it comes to helping our customers find exactly what they need! We hope to see you again sometime in the future! -Star CJDR 844-420-5473

January 08, 2019

My experience was great My experience was great. However I was disappointed that we were not offered any water or coffee while we waited to finance and sign paers. More

by Donman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaire Coore
Jan 09, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating! We apologize that you were not offered any water or coffee while you waited. -Star CJDR 844-420-5473

January 07, 2019

Review It was an ok experience. Didn't like that i was not offered any refreshments such as water, or tea while we waited for paperwork or searched for cars. More

by Spicegirl842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaire Coore
Jan 09, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating! We appreciate that you took the time to leave us a positive review. We apologize that you were not offered any refreshments while you waited. -Star CJDR 844-420-5473

January 05, 2019

Zaire It was a great experience going to a dealership for the first time everyone was very friendly and considerate and I would definitely come back here ag More

by Nar 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaire Coore
Jan 07, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know! -Star CJDR 844-420-5473

January 05, 2019

Zaire It was great Zaire was extremely helpful I would definitely recommend him and your company to anyone. Thank you for everything and see u soon. More

by Lando
Recommend Dealer
Yes
Employees Worked With
Zaire Coore
Jan 07, 2019 -

Star Chrysler Jeep Dodge Ram responded

We appreciate you recommendingStar CDJR. Our team does an excellent job at making sure all the needs of our customers are met. -Star CJDR 844-420-547

January 05, 2019

Zaire It was a great experience.The service was great and salesman was very informative all through the process which made for an easy deal. Will recommend More

by Tony 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaire Coore
Jan 07, 2019 -

Star Chrysler Jeep Dodge Ram responded

We appreciate that you took the time to leave us a review, Tony! Our team does their best to make sure every customer that comes in is taken care of. Let us know if there is anything more we could do for you! -Star CJDR 844-420-5473

January 01, 2019

Never did fix problem Had steering noise. I still have noise after they fix it. Also when i first came. Service claim there was no noise. I had to come back. Th More

by LAWRENCENAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry
Jan 03, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review today! We would like to apologize for any inconvenience we may have caused you! This is not how we like our customers to be treated and I assure you that we will be taking steps to make sure this never happens again! If you have any further questions, feel free to contact me! -Star CJDR 844-420-5473

December 31, 2018

Excellent experience Zaire, or "Zee" made what is often expected to be a long and tiring dealing into a pleasant and very professional experience. I would highly recommen More

by justchoi25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Zaire Coore
Jan 03, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for recommending Star CDJR! We appreciate you taking the time to leave us a positive review. Let us know if we can be of further assistance. -Star CJDR 844-420-5473

December 30, 2018

If this dealership is your only option then. My first experience with this dealership was back in November 2016. I came in one evening and spoke to a salesperson about a Fiat 500L, manual shift i More

by Miz6Speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I couldn't tell you as nobody introduced themselves to me.
Jan 03, 2019 -

Star Chrysler Jeep Dodge Ram responded

We apologize for an unsatisfying experience with our team here at Star CDJR. Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues. -Star CJDR 844-420-5473

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