Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Took the SUV in for ABS light came on. On Monday I took a Dodge Journey in for ABS Light on and I end up getting the oil changed became it was about time. Then they told me I needed an A On Monday I took a Dodge Journey in for ABS Light on and I end up getting the oil changed became it was about time. Then they told me I needed an ABS sensor and that they would order it and do the work under the warranty. I call them on Tuesday and the part had cam in and bring the car in on Wednesday morning. I bought Journey in they took it in. About 11am they came back and told me they needed three (3) more. To day is Friday and I’m still waiting on a phone call. I guess they need more time to get approved for the rest. I will wait for there calll. PS: All the other services were excellent, just this one. More
Maintenance and sevice The employees is very helpful, very efficient in handling my concern.. the mechanic seems to be excellent .. the job is outstanding that last ,I will The employees is very helpful, very efficient in handling my concern.. the mechanic seems to be excellent .. the job is outstanding that last ,I will recommend .. and the Dodge Charger Ryan is a beast my best car ever .. More
My experience was great My experience was great. However I was disappointed that we were not offered any water or coffee while we waited to finance and sign paers. My experience was great. However I was disappointed that we were not offered any water or coffee while we waited to finance and sign paers. More
Review It was an ok experience. Didn't like that i was not offered any refreshments such as water, or tea while we waited for paperwork or searched for cars. It was an ok experience. Didn't like that i was not offered any refreshments such as water, or tea while we waited for paperwork or searched for cars. More
Zaire It was a great experience going to a dealership for the first time everyone was very friendly and considerate and I would definitely come back here ag It was a great experience going to a dealership for the first time everyone was very friendly and considerate and I would definitely come back here again More
Zaire It was great Zaire was extremely helpful I would definitely recommend him and your company to anyone. Thank you for everything and see u soon. It was great Zaire was extremely helpful I would definitely recommend him and your company to anyone. Thank you for everything and see u soon. More
Zaire It was a great experience.The service was great and salesman was very informative all through the process which made for an easy deal. Will recommend It was a great experience.The service was great and salesman was very informative all through the process which made for an easy deal. Will recommend others in the future More
Never did fix problem Had steering noise. I still have noise after they fix it. Also when i first came. Service claim there was no noise. I had to come back. Th Had steering noise. I still have noise after they fix it. Also when i first came. Service claim there was no noise. I had to come back. This process has taken about. 3 weeks More
Excellent experience Zaire, or "Zee" made what is often expected to be a long and tiring dealing into a pleasant and very professional experience. I would highly recommen Zaire, or "Zee" made what is often expected to be a long and tiring dealing into a pleasant and very professional experience. I would highly recommend. Thank you for the hassle-free process. More
If this dealership is your only option then. My first experience with this dealership was back in November 2016. I came in one evening and spoke to a salesperson about a Fiat 500L, manual shift i My first experience with this dealership was back in November 2016. I came in one evening and spoke to a salesperson about a Fiat 500L, manual shift in white. The salesman tried to offer me a showroom model automatic transmission Fiat 500L or 500X in yellow, and I was not interested in the least. He then took my information and said he would search their inventory to find my car. I waited 2 weeks and never heard back so I then went to Fiat of Manhattan, and the salesman found my car the same day and took my deposit. My car arrived within 5 days. Since then I have been very pleased using Fiat of Manhattan as my go-to for service. Turning to clock ahead to this past week I needed to get my Fiat inspected and as time was running out I decided to go to Star to get my inspection. My first impression was nobody coming outside to tag my car in, a very dirty, cluttered customer waiting room, burnt coffee, and a lot of unsatisfied customers waiting on their vehicles, some who had been there since 7am (I arrived at 11:30am). A few of the customers were angry as the price given them for whatever service their automobiles needed was not what they were being charged once work was complete. Then and there I decided to never use this dealership again. Luckily, I dodged a bullet on buying my car from Star. More