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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,797 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,797 Reviews of Star Chrysler Jeep Dodge Ram

January 24, 2019

Disappointed Although the workers here are very kind and respectful I am so disappointed with the amount of time and lack of communication this service center had More

by Marissa11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jan 25, 2019 -

Star Chrysler Jeep Dodge Ram responded

We apologize that you had a terrible experience with our service department and you’re disappointed. We never wish to leave our clients unsatisfied with our services. While we do appreciate the feedback, we realize that your time is valuable and would like to extend our regret. Feel free to reach out to us so that we can fix any issues and guarantee that other customers do not share the same experience. --Star CJDR 844-420-5473

January 24, 2019

Brake Senser. One sener light had been replace and they found out that they need three more. So I brought it back to have the other three put in. It took most of th More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 25, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for leaving us a five-star rating! We are thrilled to hear that you recommend our dealership! We strive to work with our customers and help them with whatever car services are needed! Thank you for being such a pleasure to work with! --Star CJDR 844-420-5473

January 24, 2019

Amazing! Excellent service! Very helpful! Kind, considerate and thorough! I would definitely recommend this dealership to family and friends! Staff is polite, More

by SWILKINSON07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Hynes
Jan 25, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Star CDJR! Thanks again for all of your recommendations! We hope to see you again in the future! --Star CJDR 844-420-5473

January 22, 2019

An overall incredible customer experience!! Brian, Ray, and Kyle at Star are top notch. It was great to go in and have an incredible customer experience from the second I walked into the showro More

by KEVINHARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray C and Kyle R, Brian Perez
Jan 25, 2019 -

Star Chrysler Jeep Dodge Ram responded

Congratulations on purchasing your new Ram 1500! We are happy to have been able to do business with you! Thank you for choosing our team to help you purchase your car. We hope to see you again in the near future! --Star CJDR 844-420-5473

January 15, 2019

Phenomenal Service I went to Star Dealership to inquire about a 2019 Jeep Compass. I was greeted at the door by Zaire and he provided exceptional service. He was adamant More

by KEACarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadia Persuad, Zaire Coore
Jan 21, 2019 -

Star Chrysler Jeep Dodge Ram responded

Congratulations on purchasing your new Jeep Compass! We are happy to have been able to do business with you! Thank you for choosing our team to help you purchase your car. We hope to see you again in the near future! --Star CJDR 844-420-5473

January 15, 2019

Zaire was amazing! Zaire was professional, courteous, and knowledgeable! He gave us trustworthy information regarding the our car if interest. We felt comfortable in his More

by Acarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaire Coore
Jan 21, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Star CDJR! We hope to see you again in the future! --Star CJDR 844-420-5473

January 15, 2019

Fast and Courteous! Star has always been very consistent with how your treated... They get to the problem , make recommendations and it’s up to you to move forward. Being More

by DMARIEJONES89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl
Jan 21, 2019 -

Star Chrysler Jeep Dodge Ram responded

We are happy to hear about your all around pleasant experience at Star CDJR! If you have any questions or concerns, don't hesitate to contact us! --Star CJDR 844-420-5473

January 12, 2019

Great experience! We had a great experience with Z. He was very helpful, friendly and not pushy at all! Ray manager was also great! I highly recommend this dealership. More

by Pacifica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cruz, Zaire Coore
Jan 14, 2019 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Star CDJR! Thanks again for all of your recommendations! We hope to see you again in the future! -Star CJDR 844-420-5473

January 11, 2019

Very good and customer friendly Though I do not like this dealership I had a better experience at this service center. The service center treated me with true professionalism and tre More

by VABHAVUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with service center
Jan 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

First, we are sorry to hear that you do not like our dealership, is there something we can help you with? Secondly, thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job at helping customers with their cars! We appreciate you noticing that and sharing your experience today! If there is anything else we can help you with don't hesitate to let us know! -Star CJDR 844-420-5473

January 11, 2019

Took the SUV in for ABS light came on. On Monday I took a Dodge Journey in for ABS Light on and I end up getting the oil changed became it was about time. Then they told me I needed an A More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa M. Hynes
Jan 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

We are sorry for the delay with your vehicle. We have noted the phone number for our dealership down below. Please feel free to give us a call for an update. Otherwise, we are happy to hear about your all around pleasant experience at Star CDJR. Our team does their best to make sure every customer leaves satisfied. If you have any questions or concerns, don't hesitate to contact us! -Star CJDR 844-420-5473

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