Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,797 Reviews of Star Chrysler Jeep Dodge Ram
Disappointed Although the workers here are very kind and respectful I am so disappointed with the amount of time and lack of communication this service center had Although the workers here are very kind and respectful I am so disappointed with the amount of time and lack of communication this service center had with their client. Blame was consistently placed on the insurers and they continued to delay the time of pick up for the car. Would not bring my car back here again. More
Brake Senser. One sener light had been replace and they found out that they need three more. So I brought it back to have the other three put in. It took most of th One sener light had been replace and they found out that they need three more. So I brought it back to have the other three put in. It took most of the day but it is in good shape now. I thanks Terry for all her hard work for getting the necessary approval to get the job done. More
Amazing! Excellent service! Very helpful! Kind, considerate and thorough! I would definitely recommend this dealership to family and friends! Staff is polite, Excellent service! Very helpful! Kind, considerate and thorough! I would definitely recommend this dealership to family and friends! Staff is polite, diligent and well organized! More
An overall incredible customer experience!! Brian, Ray, and Kyle at Star are top notch. It was great to go in and have an incredible customer experience from the second I walked into the showro Brian, Ray, and Kyle at Star are top notch. It was great to go in and have an incredible customer experience from the second I walked into the showroom, working on the finances, and up until I drove home a couple days later in my new Ram 1500. This is the first time I bought a new vehicle and when all said and done felt very comfortable that I was given a very fair deal ... no hidden fees and they all took the time to answer all my questions. Kudos to Brian, Ray, and Kyle, they make a great team! More
Phenomenal Service I went to Star Dealership to inquire about a 2019 Jeep Compass. I was greeted at the door by Zaire and he provided exceptional service. He was adamant I went to Star Dealership to inquire about a 2019 Jeep Compass. I was greeted at the door by Zaire and he provided exceptional service. He was adamant about making sure I received the best deal on the car. I am very grateful to have received such great service on my first car: More
Zaire was amazing! Zaire was professional, courteous, and knowledgeable! He gave us trustworthy information regarding the our car if interest. We felt comfortable in his Zaire was professional, courteous, and knowledgeable! He gave us trustworthy information regarding the our car if interest. We felt comfortable in his care. Zaire is truly an asset to Jeep. More
Fast and Courteous! Star has always been very consistent with how your treated... They get to the problem , make recommendations and it’s up to you to move forward. Being Star has always been very consistent with how your treated... They get to the problem , make recommendations and it’s up to you to move forward. Being a woman you know your taken advantage of . Look no further these guys are fair and reasonable.. And their local!! Thank you Star.. for helping me. More
Great experience! We had a great experience with Z. He was very helpful, friendly and not pushy at all! Ray manager was also great! I highly recommend this dealership. We had a great experience with Z. He was very helpful, friendly and not pushy at all! Ray manager was also great! I highly recommend this dealership. More
Very good and customer friendly Though I do not like this dealership I had a better experience at this service center. The service center treated me with true professionalism and tre Though I do not like this dealership I had a better experience at this service center. The service center treated me with true professionalism and treated me well. More
Took the SUV in for ABS light came on. On Monday I took a Dodge Journey in for ABS Light on and I end up getting the oil changed became it was about time. Then they told me I needed an A On Monday I took a Dodge Journey in for ABS Light on and I end up getting the oil changed became it was about time. Then they told me I needed an ABS sensor and that they would order it and do the work under the warranty. I call them on Tuesday and the part had cam in and bring the car in on Wednesday morning. I bought Journey in they took it in. About 11am they came back and told me they needed three (3) more. To day is Friday and I’m still waiting on a phone call. I guess they need more time to get approved for the rest. I will wait for there calll. PS: All the other services were excellent, just this one. More