Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Service dept Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropp Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropped it off . Thanks guys More
Great service Fast reliable servicex.i was notified about the complete repair process.very friendly and polite atmosphere.will definitely purchase from star chrysle Fast reliable servicex.i was notified about the complete repair process.very friendly and polite atmosphere.will definitely purchase from star chrysler.they are the best More
Satisfactory My experience in general have been good. Staff took the time to explain clearly what the problem was, and what the necessary repairs were going to be My experience in general have been good. Staff took the time to explain clearly what the problem was, and what the necessary repairs were going to be. More
Warranty repairs and NYS Inspection and Oil Change Failed Inspection due to electrical issue with auto start stop. Ordered parts and repaired next day. Drove a few miles to reset system, and was take Failed Inspection due to electrical issue with auto start stop. Ordered parts and repaired next day. Drove a few miles to reset system, and was taken in immediately the next day and passed inspection before expiration. More
Never going back I was told a part would take a week to come in and i would receive a call. After a month i never received a call. I tried calling multiple times daily I was told a part would take a week to come in and i would receive a call. After a month i never received a call. I tried calling multiple times daily, never got an answer. When i finally went to get the part, the service was terrible and employees were rude. Worst experience. More
Smooth & Easy Lease Process, Friendly & Helpful Staff This is our second Jeep Gran Cherokee we have leased from Star. Our first experience years back was good enough to come back but our return was an exc This is our second Jeep Gran Cherokee we have leased from Star. Our first experience years back was good enough to come back but our return was an exceptionally better experience. Our Salesman, Brian Perez was very knowledgeable, courteous, patient, and worked hard for us to get us into a Jeep we wanted. No hard selling tactics or strong arming. I wish other sales people in the business understood this strategy leaves a poor taste in customers mouths. And most of all, No surprises or Additional fees in the Finance office! I hate went Dealers pull that one out on you. All numbers were agreed at Brian's desk and that is what we paid. We are very happy and love our new Jeep GC Upland! My one Con would be that the gas tank was NOT FULL! Unfortunately We were late for a meeting and did not have time to go back to dealer. We were disappointed with that. All in all we are pleased with Star! Thank you Brian and than you to the Staff at Star Jeep! More
Issues with New Wrangler I was in for some issues I was having with my new truck. I was well taken care of by Darryl. He was pleasant, informative and he kept me abreast of al I was in for some issues I was having with my new truck. I was well taken care of by Darryl. He was pleasant, informative and he kept me abreast of all and any issues concerning my truck. More
Pleasant not a long wait. Fast service customer servic Proud of the workmenship quality it's clean comfortable waiting area bathrooms quite it's like working at home . Only thing it needs more heat it's go Proud of the workmenship quality it's clean comfortable waiting area bathrooms quite it's like working at home . Only thing it needs more heat it's gotta cold draft. Needs more heat. Otherwise everything else is More
Awsome sales woman Rhakiya The sales woman was a pleasure to deal with. Very knowledgeable and patient. Understood and addressed my concerns. Rhakyia had me feeling very easy an The sales woman was a pleasure to deal with. Very knowledgeable and patient. Understood and addressed my concerns. Rhakyia had me feeling very easy and comfortable making such a huge purchase. More
Oil changes Why does it have to take 2 & 1/2 hours for an Oil Change ? They need to have some people there only for oils changes ! Its doesn't make sense for some Why does it have to take 2 & 1/2 hours for an Oil Change ? They need to have some people there only for oils changes ! Its doesn't make sense for something that takes only about 30 minutes to do & u have to sit and wait 2 & 1/2 hours for. More