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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,798 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,798 Reviews of Star Chrysler Jeep Dodge Ram

February 01, 2019

Service dept Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropp More

by KEYA516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
February 01, 2019

Great service Fast reliable servicex.i was notified about the complete repair process.very friendly and polite atmosphere.will definitely purchase from star chrysle More

by GAZYAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs.teressa
February 01, 2019

Satisfactory My experience in general have been good. Staff took the time to explain clearly what the problem was, and what the necessary repairs were going to be More

by tmajorana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
February 01, 2019

Warranty repairs and NYS Inspection and Oil Change Failed Inspection due to electrical issue with auto start stop. Ordered parts and repaired next day. Drove a few miles to reset system, and was take More

by SALCASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa, and Darryl
January 30, 2019

Never going back I was told a part would take a week to come in and i would receive a call. After a month i never received a call. I tried calling multiple times daily More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No names were provided.
Mar 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

Anonymous, We are so sorry to hear that you are having issues with service, Please feel free to contact our service manager Victor. If you feel even after speaking to him that you are aren't satisfied please reach out to me. Rick GM

January 30, 2019

Smooth & Easy Lease Process, Friendly & Helpful Staff This is our second Jeep Gran Cherokee we have leased from Star. Our first experience years back was good enough to come back but our return was an exc More

by ANDREWOBOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perez
January 30, 2019

Issues with New Wrangler I was in for some issues I was having with my new truck. I was well taken care of by Darryl. He was pleasant, informative and he kept me abreast of al More

by MeikasMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl, in the Service Area
January 29, 2019

Pleasant not a long wait. Fast service customer servic Proud of the workmenship quality it's clean comfortable waiting area bathrooms quite it's like working at home . Only thing it needs more heat it's go More

by COLINBSON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Darrayl,Taressa
January 28, 2019

Awsome sales woman Rhakiya The sales woman was a pleasure to deal with. Very knowledgeable and patient. Understood and addressed my concerns. Rhakyia had me feeling very easy an More

by BGCONWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhakyia Goff
January 28, 2019

Oil changes Why does it have to take 2 & 1/2 hours for an Oil Change ? They need to have some people there only for oils changes ! Its doesn't make sense for some More

by Rairai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Northwell Health
Mar 11, 2019 -

Star Chrysler Jeep Dodge Ram responded

Rairai, We are so sorry to hear that you are having issues with service, Please feel free to contact our service manager Victor. If you feel even after speaking to him that you aren't satisfied please reach out to me. Rick GM

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