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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,797 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,797 Reviews of Star Chrysler Jeep Dodge Ram
February 08, 2019
Horrible experience Dealer had my vehicle for one week in December for no start issue. Told me that an alternator replacement resolved it. No less than 30 days later i ha Dealer had my vehicle for one week in December for no start issue. Told me that an alternator replacement resolved it. No less than 30 days later i had to be towed for same issue. One week and $2000 later i get this survey. Ironically they couldn't replicate the issue last month but was able to 30 days later...AFTER my warranty was up on 1/1/19. Didn't even attempt to me meet me halfway considering the time. I won't be back and will let everyone I know that I do not reccomend this dealership. More
by Mad man
Verified CustomerEmployees Worked With
Darryl
February 07, 2019
great sales staff Brian Perez was excellent. I have never experienced such a professional and honest car leasing experience. He was very attentive to every aspect of Brian Perez was excellent. I have never experienced such a professional and honest car leasing experience. He was very attentive to every aspect of of the sales cycle. More
by ARON.SCHNELL
Employees Worked With
Brian Perez
February 06, 2019
Perfect Best dealer hands down great staff ..helpful friendly ..they got plenty of patience ..if u have any questions they will answer any questions u may hav Best dealer hands down great staff ..helpful friendly ..they got plenty of patience ..if u have any questions they will answer any questions u may have ..I'm glad I went to this dealer n I got my moneys worth on a good use car More
by Bxkidstayfreshallday
Employees Worked With
Rick Roh, JC Paulino
February 06, 2019
Quick service Theresa was great with informing me of wait time and my recall was complete less than 1hour 30 min. Extremely friendly service. Will recommend to a fr Theresa was great with informing me of wait time and my recall was complete less than 1hour 30 min. Extremely friendly service. Will recommend to a friend More
by SHEAD_SAMPSON
Employees Worked With
Theresa
February 06, 2019
Staff is amazing! The staff is very friendly and helpful. The waiting area is clean and comfortable. I came in for a oil change and had to wait 2 1/2 hours. Shorter wai The staff is very friendly and helpful. The waiting area is clean and comfortable. I came in for a oil change and had to wait 2 1/2 hours. Shorter wait time would be more convenient. Maybe having free WiFi will not be a bad idea when you wait so long. More
by AHARVEY60
Employees Worked With
Darryl Sutton
February 06, 2019
Life saver I’ve had a great experience at this dealership! Zaire helped me find a pre-owned vehicle for a price that was convenient for me! I would definitely re I’ve had a great experience at this dealership! Zaire helped me find a pre-owned vehicle for a price that was convenient for me! I would definitely recommend anyone to use him as a representative! More
by geenamarie92
Employees Worked With
Zaire Coore
February 06, 2019
5th Times A Charm This is my 5th car purchased through Star. Always knowledgable and True to their word, they work with you to find the best car for your needs. Sta This is my 5th car purchased through Star. Always knowledgable and True to their word, they work with you to find the best car for your needs. Star has made my family a Jeep Family! More
by doll419
Employees Worked With
Zaire Coore
February 06, 2019
DARRYL in the service dept was great I was treated like I was a family member not just a customer and that always feels good. DARRYL is the best customer service agent in the industry I was treated like I was a family member not just a customer and that always feels good. DARRYL is the best customer service agent in the industry More
by gplindo
Employees Worked With
Darryl
February 04, 2019
oil change service Great customer service my car was done in an hour time !! Friendly staff, Darryl Sutton was very courteous and informed me that my car will be done so Great customer service my car was done in an hour time !! Friendly staff, Darryl Sutton was very courteous and informed me that my car will be done soon because I was the first to arrive which after one hour Darryl called my name and said my car is all set More
by ijnazareno
Employees Worked With
Darryl Sutton
February 01, 2019
Service dept Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropp Teresa was a great customer service rep . Loved her & Car was actually suppose to be done in 2 days , but great thing it was done the same day I dropped it off . Thanks guys More
by KEYA516
Employees Worked With
Teresa
