Spreen Acura
Riverside, CA
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1,297 Reviews of Spreen Acura
I keep coming back because of your people I always come back because Bobby takes care of me. He knows my car, he knows my needs and he is always looking out for my best interests. I think th I always come back because Bobby takes care of me. He knows my car, he knows my needs and he is always looking out for my best interests. I think that Bobby is the epitome of customer service. Additionally I feel that the Acura technicians don't get the credit they deserve, the work they do on my car is top notch. I have had services on other cars with mechanics in the past where I had to go back because they didn't service the car properly. I have never had to go back to spreen and that's because the mechanics and technicians there are certified and great at servicing my car. More
New Car to make the wife happy Edgar is not your typical salesman. Most sellers just want to make the hard pressure sell to close the deal and make the sale. Edgar takes more of a Edgar is not your typical salesman. Most sellers just want to make the hard pressure sell to close the deal and make the sale. Edgar takes more of a customer centric approach where he gets to know the people he is working with, he takes time to listen and answer questions, and he went out of his way to make it possible for us to try different options and test drives. We are a Honda/Acura family but were ready to walk away and buy a Toyota or head to Weir Acura if we had to. We chose Spreen Acura in large part because of Edgar, he was way better than the Toyota seller we were talking to. Edgar is a go getter, of all the dealerships that we went to most the sales people seemed disinterested in even talking to us. Edgar pounced on us as soon as we walked in with a friendly smile and a courteous "how can I help you?" approach, he clearly wanted our business. More
Completed my service promptly didnt have to stress going to pick up my kids after school. Thank you. I am happy to have come for service today to pick up my kids after school. Thank you. I am happy to have come for service today More
Caring/Professional Service Besides the professional concierge level treatment upon leaving my car for service, I always wait for my car as the lounge area provides plenty of spa Besides the professional concierge level treatment upon leaving my car for service, I always wait for my car as the lounge area provides plenty of space, hot beverages or ice water and snacks in a very comfortable clean room! More
ABSOLUTELY TERRIBLE SERVICE!!!!I MADE IT VERY CLEAR TO ABSOLUTELY TERRIBLE SERVICE!!!! I MADE IT VERY CLEAR TO ROBERT HOWARD (Service Consultant) to "NOT" ROTATE TIRES!!!! AND, OF COURSE, THE TIRES WERE ABSOLUTELY TERRIBLE SERVICE!!!! I MADE IT VERY CLEAR TO ROBERT HOWARD (Service Consultant) to "NOT" ROTATE TIRES!!!! AND, OF COURSE, THE TIRES WERE ROTATED!!!! NOW, I HAVE TO PAY SOMEONE ELSE TO FIX THIS!!!! THIS OCCURRED AFTER THE OTHER SERVICE CONSULTANT REFUSED TO HELP ME SERVICE MY VEHICLE!!!! More
Buying my Acura 2018 RDX at Spreen Acura was the easiest process I have ever encountered. I worked with Andrew Bare, young but very mature for his age. I would definitely recommend people to shop at Spreen process I have ever encountered. I worked with Andrew Bare, young but very mature for his age. I would definitely recommend people to shop at Spreen Dealership. Thank you for not only cleaning the car but filling the tank up. Much appreciated class act! More
Warranty work Took car in asap and fixed minor problem. Nice waiting room with coffee and snacks. TV's and computer desk. Service only took about one hour and the Took car in asap and fixed minor problem. Nice waiting room with coffee and snacks. TV's and computer desk. Service only took about one hour and the problem was fixed. More
Great as always! I've been bringing my Acura for service here for almost 10 years. In that time I've never had a bad experience, maybe a few missteps, but never an exp I've been bringing my Acura for service here for almost 10 years. In that time I've never had a bad experience, maybe a few missteps, but never an experience that has prevented me from coming back. More
Service visit The service center was friendly and efficient of my time. I stated that I would wait for my car to be serviced. The service was a routine maintenance The service center was friendly and efficient of my time. I stated that I would wait for my car to be serviced. The service was a routine maintenance and I was in and out after a short wait in Spreen’s comfortable waiting room. More