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Spreen Acura

Riverside, CA

4.8
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

January 28, 2020

I keep coming back because of your people I always come back because Bobby takes care of me. He knows my car, he knows my needs and he is always looking out for my best interests. I think th More

by MATTSOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jan 28, 2020 -

Spreen Acura responded

Matt, Thank you for sharing your review! It's a pleasure to know that Robert (Bobby) and our technicians provided you with such excellent assistance. If there is anything we can assist you with in the future, please let us know. We hope to see you again! Spreen Acura Team

January 28, 2020

New Car to make the wife happy Edgar is not your typical salesman. Most sellers just want to make the hard pressure sell to close the deal and make the sale. Edgar takes more of a More

by MATTSOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar, Robert Howard
Jan 28, 2020 -

Spreen Acura responded

Matt, Thank you for taking the time to share your thoughts on working with Edgar. We're glad to hear we delivered such a great experience!

January 28, 2020

Completed my service promptly didnt have to stress going to pick up my kids after school. Thank you. I am happy to have come for service today More

by KRISOFFOR
Recommend Dealer
Yes
Employees Worked With
Kiel Lucas, Robert Howard, KEVIN FOSTER
Jan 28, 2020 -

Spreen Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Spreen Acura Team

January 27, 2020

Caring/Professional Service Besides the professional concierge level treatment upon leaving my car for service, I always wait for my car as the lounge area provides plenty of spa More

by FITZGERALDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jan 27, 2020 -

Spreen Acura responded

Thank you for your kind review! It's wonderful to hear that our team provided great service and that you enjoyed the amenities in our waiting area. We look forward to seeing you again at Spreen Acura!

January 26, 2020

ABSOLUTELY TERRIBLE SERVICE!!!!I MADE IT VERY CLEAR TO ABSOLUTELY TERRIBLE SERVICE!!!! I MADE IT VERY CLEAR TO ROBERT HOWARD (Service Consultant) to "NOT" ROTATE TIRES!!!! AND, OF COURSE, THE TIRES WERE More

by JAVIERMONTES1971
Recommend Dealer
No
Employees Worked With
OTHER MALE SERVICE CONSULTANT THAT NIGHT!, Kiel Lucas, Robert Howard, KEVIN FOSTER
Feb 12, 2020 -

Spreen Acura responded

Hi Javier, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. I'm sure my service team would be willing to undo this mistake at no cost to you. Can we have the opportunity to fix this situation for you? Please feel free to reach out to me directly. Matt Humphrey (909) 366-2005 matt@spreen.net

January 23, 2020

Buying my Acura 2018 RDX at Spreen Acura was the easiest process I have ever encountered. I worked with Andrew Bare, young but very mature for his age. I would definitely recommend people to shop at Spreen More

by TERI.JENKINS
Recommend Dealer
Yes
Employees Worked With
Chris Rushing, Andrew Bare
Jan 23, 2020 -

Spreen Acura responded

Teri, Thank you so much for choosing our dealership! Congrats on your new 2018 ADX purchase. It is great to hear that Andrew provided you with a 5-star experience and please feel free to let Andrew know if we can be of any more assistance! Spreen Acura Team

January 22, 2020

Warranty work Took car in asap and fixed minor problem. Nice waiting room with coffee and snacks. TV's and computer desk. Service only took about one hour and the More

by ROBERTRICKETTS1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jan 22, 2020 -

Spreen Acura responded

Hi Robert, Thank you for your business and for this review. We're happy to hear that our waiting area made your wait time with us more comfortable If there is anything we can assist you with in the future, please let us know. Spreen Acura Team

January 22, 2020

I’ve always been satisfied and still am with the quality of service I receive when I bring my vehicle here. Great job as always! More

by RYCAB98
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jan 22, 2020 -

Spreen Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Robert and the rest of the team and don't hesitate to let us know if we can be of further assistance. Spreen Acura Team

January 18, 2020

Great as always! I've been bringing my Acura for service here for almost 10 years. In that time I've never had a bad experience, maybe a few missteps, but never an exp More

by MRamos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jan 18, 2020 -

Spreen Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Spreen Acura Team

January 15, 2020

Service visit The service center was friendly and efficient of my time. I stated that I would wait for my car to be serviced. The service was a routine maintenance More

by CSTEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip griefnow
Jan 15, 2020 -

Spreen Acura responded

Thank you for the excellent review! We know routine maintenance can sometimes be an annoyance so we aim to get you in and out as quickly as possible, and we're happy to hear that Phillip was able to get you back on the road without any hassle.

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