Spreen Acura

Big change since Spreen bought from Hendricks I guess, at the end of the day, I did not review the numbers before the final signing like I should have, so I really have nobody to be upset with exc I guess, at the end of the day, I did not review the numbers before the final signing like I should have, so I really have nobody to be upset with except myself. However, when the salesperson delivered my vehicle for the signing, he was very nice, but he was terribly ignorant -not stupid, when it came to answering questions regarding my lease. I expressed my dissatisfaction, signed the paperwork because I agreed to it, and asked for him to have Chris Rushing call me the next day. Later the next day, the salesman called me, to see if all was okay, when I asked if Chris was going to call me, he responded that he told him that if I wanted to talk to him, I was welcome to call him. Someone needs to teach this person some common courtesy - obviously, the salesman again, sensed my dissatisfaction, so a few minutes later Chris called me. He asked me what the issue was, and when I told him that the price sent to me via email, did not turn out to be the price I was actually going to pay. Their is more to this story, as this was an early lease exit at their request. He had a real take it or leave it attitude and said nobody made me sign the deal. I agreed and said thank you and ended the call. Once again shortly thereafter, the salesman called me again, not sure why, and I told him that Chris called me -- he was surprised to hear that, what he did not realize, is that, Chris called me from the salesman's cell phone which he had given me, and had me on speaker. Now, this is my 6th Acura from this dealership, and we leased a Saturn from the prior dealership before they became Riverside Acura, so I have been very loyal, and the Service Department has always been very good. I would simply sum it up that this was not Acura's finest hour on how to treat what I thought was a valued customer. If you have any questions, please respond with a name and number, and I will call you. Thank You - Mark Spinuzzi More

They always keep me informed along the way when my car is being serviced. Top notch And great customer service. Thank you so very much being serviced. Top notch And great customer service. Thank you so very much More

very satisfied with the service received My service advisor Robert Howard was very friendly and helpful. I highly recommend this dealer to other people. Very satisfied and I will visit again. My service advisor Robert Howard was very friendly and helpful. I highly recommend this dealer to other people. Very satisfied and I will visit again. Thank you More

I’ve been coming here for almost 10 years And I like I’ve been coming here for almost 10 years And I like coming here for your my car service . They always took care of my car with excellent service . I’ve been coming here for almost 10 years And I like coming here for your my car service . They always took care of my car with excellent service . This time I was not really satisfied with the service . Second time back they fix it More

The Service Department Is The BEST! As a log time, repeat Riverside Acura customer I have always received excellent customer service and professionally performed work ( which has contin As a log time, repeat Riverside Acura customer I have always received excellent customer service and professionally performed work ( which has continued with Spreen Honda) from the Service Dept. I have owned 4 Honda/Acura vehicles (and one Jaguar in there) and I will continue to purchase Acuras not only because they are wonderful cars but your Service Dept is the best; they have my trust. Sincerely, Mrs. Tina Price . More

Great sales team! Edmund helped us get a new car within our budget. He helped us until we literally drove out the dealership. We are definitely satisfied with our purchase, this will be our 5 Acura car. our budget. He helped us until we literally drove out the dealership. We are definitely satisfied with our purchase, this will be our 5 Acura car. More

Quick Service Went in for an oil change, etc. It only took about 45 minutes from start to finish. The service rep was friendly and helpful. Andrew, a sales rep, Went in for an oil change, etc. It only took about 45 minutes from start to finish. The service rep was friendly and helpful. Andrew, a sales rep, instructed me on accessing Pandora. More

Phillip was very accommodating and informative. I had my wife's month old Acura 2020 towed in due to a tire blowout and needed tire replaced. He did not have one but had one delivered and mounted. Had to pa wife's month old Acura 2020 towed in due to a tire blowout and needed tire replaced. He did not have one but had one delivered and mounted. Had to pay for it though. All good. More

Your Service is Always Excellent... Always makes us feel like V.I.Ps.. Great Company... Always Professional...Accurate...Need more Discounts for Senior Citizens...Thank you like V.I.Ps.. Great Company... Always Professional...Accurate...Need more Discounts for Senior Citizens...Thank you More

Helpful Bobby was very helpful and attentive. They took out nail from my tire and washed my car without any appointment. You can't beat that!1 Bobby was very helpful and attentive. They took out nail from my tire and washed my car without any appointment. You can't beat that!1 More