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Spreen Acura
Riverside, CA
1,297 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,297 Reviews of Spreen Acura
February 19, 2020
very courteous and professional Bobby who checked me in was very courteous, professional, and friendly as he always in. The time went by very fast since I brought breakfast and my la Bobby who checked me in was very courteous, professional, and friendly as he always in. The time went by very fast since I brought breakfast and my laptop so I can use the wifi. Before I knew it, he was telling me my car was all ready. I had brought my Saturn in for an oil and filter change, a post trip inspection (I was going on a road trip the next day), and the automatic door locks had to be checked. Everything checked out a-ok. Thanks Bobby and thanks Acura. More
by HANKDOWN
Verified CustomerEmployees Worked With
Robert Howard
February 19, 2020
Excellent customer service and knowledge of repairs from sta I was very satisfied w/ Matt, Service Technician, that offered my different options during the repair of my Acura TL and kept me updated during the en I was very satisfied w/ Matt, Service Technician, that offered my different options during the repair of my Acura TL and kept me updated during the entire process. Very satisfied w/ service More
by Jeff
Employees Worked With
Mathew Richard Roper
February 16, 2020
Best service department!!! Bobby is the best service department agent to work with!! If you need to get service for your acura, go to spreen acura and find Bobby at service department department agent to work with!! If you need to get service for your acura, go to spreen acura and find Bobby at service department More
by STEVE.EUM77
Employees Worked With
Bobby
February 11, 2020
Wasted my time . I went in describing a specific problem with my car and the employee who helped did not listen to the issue at all. They didn'teven check what my concern was. Then they had me take a drive with my car and the employee who helped did not listen to the issue at all. They didn'teven check what my concern was. Then they had me take a drive with the tech and he behaved as if I was a bother to his day. More
by NGDLC721
Employees Worked With
Kevin
February 07, 2020
Super easy to get my car towed to Spreen to get my car fixed. The service desk was AWESOME - I love this place and will continue to purchase my cars from SpreenAcura! fixed. The service desk was AWESOME - I love this place and will continue to purchase my cars from SpreenAcura! More
by jahosch
Employees Worked With
Kiel Lucas, Andrew Bare, Robert Howard, KEVIN FOSTER
February 05, 2020
A pleasant, friendly experience. Had a 5000 mile service appointment. Was greeted promptly by a friendly service advisor who explained everything and gave me an estimated wait time. Had a 5000 mile service appointment. Was greeted promptly by a friendly service advisor who explained everything and gave me an estimated wait time. The waiting room was clean and well stocked with refreshments. Service was completed quicker than promised, and the advisor went over the service and multi-point inspection and recommendations. Overall an excellent experience. More
by HMFRANKLIN
Employees Worked With
Robert Howard
February 05, 2020
Great Service! Clean, nice people, and great service! I got a free wash and a print-out of what my car is in need of. will be back! Clean, nice people, and great service! I got a free wash and a print-out of what my car is in need of. will be back! More
by JESSICA
Employees Worked With
Phillip Griefnow
February 05, 2020
Be careful of this dealer when you buy a car from them. Make sure you get in writing what they are promising especially when you lease. I just had a negative ex of this dealer when you buy a car from them. Make sure you get in writing what they are promising especially when you lease. I just had a negative experience with Spreen where they promised to pay the excess miles (on a previous car) but hadn't. We did not know that Spreen had not paid the excess miles until our credit scores kept getting hit for several months. Spreen was also very evasive when I tried calling them to help resolve the issue. In the end, I ended up paying for the excess miles. Acura was not very helpful either when I reported the issue. All in all, an extremely bad expereince from the dealership. More
by Vin
Employees Worked With
Ryan Moody, Omar Ruvalcaba
February 03, 2020
Fast and accurate although they didnt top off all my fluids. Also, the car wash/vacuum was not good at all. I dont think they even vacuumed as there was still a big lead on the drivers side that I was t fluids. Also, the car wash/vacuum was not good at all. I dont think they even vacuumed as there was still a big lead on the drivers side that I was trying to grab before turning in my vehicle but the representative was at my door to take my car More
by classicchevy4u
Employees Worked With
Devin Stevenson, Abel Alaniz, Derek Kepler
February 02, 2020
I had an 8 o’clock appointment. They were able to take my car straight in to start on the three things I needed the to take care of. It took less time than they estimated and the price was offset by the exte car straight in to start on the three things I needed the to take care of. It took less time than they estimated and the price was offset by the extended warranty. Everything was explained and my service writer was sure that I understood. More
by Gdouusa
Employees Worked With
Phillip Griefnow
