Sport Mazda North - Service Center

Great customer service Friendly employees Nice clean dealership Even wash your car after the service is done. Excellent. dealership Even wash your car after the service is done. Excellent. More

Jay was great but the time for a simple oil change was extremely excessive. Took two hrs for a simple oil change. extremely excessive. Took two hrs for a simple oil change. More

Jay was wonderful, I will miss him. My experience with Mazda North has always been the best. My experience with Mazda North has always been the best. More

Absolutely horrible experience. My 2015 Mazda CX-9 was taken there for repairs due to a break in. My vehicle had 3" of water on the floorboards, water in the doors, seats soaked, wo My 2015 Mazda CX-9 was taken there for repairs due to a break in. My vehicle had 3" of water on the floorboards, water in the doors, seats soaked, wouldn't start, among other things. There were delays due to Christmas and New Year, and my insurance, however, once repairs were finally "completed", I went to check my vehicle as I was told it was complete, and it was not. The entire carpet had been replaced, yet it was wet in multiple places and the carpet had black residue coming off when I run my finger across it. The automatic window was not working. They ignition key cover was gone. My front seats smelled damp and moldy. Additionally, the items in my vehicle, such as the owners manual in the glove box, was covered in mold. I was obviously upset and brought it to the attention of the gentleman I had been working with, as well as the service manager. I was advised that they did not do mold remediation there, so they couldn't do anything about that. Then I was told they will complete the work properly and they would be in touch. They submitted an additional supplement to my insurance stating there were additional electrical problems all of a sudden, which resulted in my vehicle being a total loss. I was without my vehicle for nearly 2 months, which would have been less had the work been completed properly the first time or the "new issues" found. I absolutely do not recommend Sport Mazda North Service. Had I been naive and took them at their word upon my initial check, who knows the issues I would have now, resulting in, yet again, more time without a vehicle. More

Jay always works magic and gets everything done on a timely basis. Everyone is always nice and helpful. Keep up the good work and thank you for taking care of me. timely basis. Everyone is always nice and helpful. Keep up the good work and thank you for taking care of me. More

Quick, easy to work with. Turn around time was quick also! Was able to answer questions Turn around time was quick also! Was able to answer questions More

It’s great if you have a schedule, if not you are planning to wait maybe up to 3 hours planning to wait maybe up to 3 hours More

5/5. Took my car for service to Sport Mazda North for first time in over a year due to a previous negative experience here. However, this visit was perfec Took my car for service to Sport Mazda North for first time in over a year due to a previous negative experience here. However, this visit was perfect. The service staff was very nice and informative. They got my car done quickly. The waiting area was nice and had good amenities. It was all new staff from my last visit and they were what made the experience 5 out of 5. More

As usual Service was very professional and courteous. I had needed service and recommendations for additional service. I had needed service and recommendations for additional service. More

Very friendly and helpful staff. A video is sent to you explaining their recommendations and why (showing the car and what is needed). Then you talk with your advisor for your decisi A video is sent to you explaining their recommendations and why (showing the car and what is needed). Then you talk with your advisor for your decision and pricing. The advisor is always helpful. Once done you are ready to go ensuring there will be no issues if you are going on a trip or just around town. I prefer going to them because they keep your car in tip shape. More