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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

May 14, 2024

Mary H is amazing to work with. I have bought and lease vehicles from her and she has been a true dream to work with. She is very communicative and truthful on what she can do for y More

by mc.villalobos26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Mary Hernandez, Michael Rosado
May 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this wonderful review! Mary will be honored to know that she could make you feel like the valuable customer, and to have earned your kind recommendation. Congratulations on your purchases!

May 13, 2024

I went to Spitzer interested in leasing a new car, I was introduced to Mary. She was very helpful, knowledgeable and answered all my questions, if she didn’t have the answer she found out for me. I found e More

by CJB
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
May 14, 2024 -

Spitzer Kia Cleveland responded

We are grateful for you leaving Mary this wonderful review and recommendation! We are pleased to know that she listened to you, and found you the perfect car with all of the extras you were looking for. We hope to have the opportunity to work with you again in the future. Congratulations you on your new 2024 Kia!

May 12, 2024

George was very helpful and patient; I appreciated his guidance throughout the buying process. Overall was a very positive experience. More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
May 13, 2024 -

Spitzer Kia Cleveland responded

Brad, We are honored to have been able to assist you with this special purchase, and thrilled that George could make your experience both smooth and successful. Congratulations to you on your new vehicle!. Thank you for the great feedback, and please be sure to give us a call if anything!

May 11, 2024

I recently bought a car through Spitzer Kia Cleveland & had to the opportunity to work with Mary. From the second I walked in, everyone was very welcoming. We were offered water, coffee & popcorn. Mary was More

by nkehr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
May 13, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this amazing review! We are honored that you confided in us with your automotive needs, and overjoyed that Mary provided you with the A+ service that you so much deserve! Your safety and satisfaction are our utmost priorities. Congratulations on the new vehicle, and please drive safely!

May 10, 2024

It was a pleasure working with James Martin. I may have had to take my car back but he was very polite. Professional, courteous and concerned with the issue with my car. He kept me updated in d More

by Drukitty113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
May 10, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are glad that James' efforts could meet your satisfaction. We are delighted to hear of your kind words. Safe travels!

April 30, 2024

My dealer, George Woods, was great. He was friendly, knowledgeable, professional, and very helpful. He wasn't pushy and didn't try to sell me anything I didn't need. If you need a great More

by Jasen Buch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods
May 01, 2024 -

Spitzer Kia Cleveland responded

We are delighted that George could provide you with quality and efficient service during your recent visit. Thank you for the positive feedback, and we hope to see you again the next time you are in need of automotive service!

April 28, 2024

I took my car in for repairs and the team was excellent. There was a little unforeseen situation in the beginning but Scott Peterson made up for that! I will definitely bring my Kia Seltos back in the futur More

by Jowharah Sabir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Peterson
Apr 29, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for this positive review about Scott! Offering quality and efficient service is so important to us, and we are pleased that your experience met your satisfaction. Please be sure to give us a call if there is ever anything more that our team may help you with!

April 25, 2024

My sales person, Jenna Baker, made all the difference. She was very good at her job and made me feel like family and very comfortable. She helped me in the selection process according to my finances. More

by Louise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Baker, Jeremy Zabell
Apr 25, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving this positive review, Louise! Providing top-notch service is so important to us, and glad that Jenna's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible.

April 23, 2024

This dealership has a great and friendly atmosphere that makes buying a car easy. George made buying my first car a hassle free experience and was helpful through the entire process. More

by amarks
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Apr 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you again, and thrilled that George provided you with top-notch service. Wishing you the warmest congratulations on your new vehicle!

April 22, 2024

On 4/20/24 I had a noon appt to look into getting a new lease for my mom. I met w/ Cristian Negron and had a great experience with that young man. Good Guy!! An asset to the Spitzer team for certain! Tha More

by struxal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron
Apr 22, 2024 -

Spitzer Kia Cleveland responded

We greatly appreciate your positive review! Providing top-notch service is so important to us, and we are glad that Christian's efforts could meet your satisfaction. We hope for an opportunity to work with you again!

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