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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

July 29, 2024

Spitzer is a great dealership. My Sales person was George. He found the right car for me. Mike was great in Financing. They worked together to send home with a nice, new car. Thank More

by Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Mansour, Michael Rosado
Jul 29, 2024 -

Spitzer Kia Cleveland responded

Driver, we are truly excited about your new Kia from Spitzer Cleveland along with your recommendation for others to check us out! Thank you for your great words about the excellent assistance from George and Mike on your perfect car. We wish you fun and safety on the open road!

July 24, 2024

I went to this location on Monday. Ely was my salesman. When i tell u that he took the time to listen to what i needed to get the right vehicle for my family in my budget. He found me More

by Ayzamjb2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ely, Andrew Mansour, Michael Mansour, Christian Negron
Jul 24, 2024 -

Spitzer Kia Cleveland responded

Ayza, we are truly pleased to know that your purchasing experience with Ely was exceptional and even found the perfect car for you and your family's needs! Thank you for taking the time to share you recommendation for others to work with us and you also plan on returning. Congratulations and we wish you safety in all your travels!

July 18, 2024

Worked with George and Freddy. Freddy, the manager, was very pleasant to deal with and accommodated my needs perfectly. George was great from start to finish. He was understanding More

by Jennifer C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, George R. Woods
Jul 19, 2024 -

Spitzer Kia Cleveland responded

Jennifer, it is our honor to know George and Freddy ensured your continued loyalty was deserving of the utmost excellent purchasing experience with much ease and empathy. Your recommendation for others to work with us goes a long way and we look forward to assisting you again. Please enjoy your new Kia with fun and safety!

July 17, 2024

The finance dept only had 2 jobs: 1. pay off my trade 2. send the new car title to my credit union. I traded in my old car for a Soul at Spitzer Kia June 4. By mid July they still h More

by averre
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Vincent Viscusi, Mary Hernandez
Jul 19, 2024 -

Spitzer Kia Cleveland responded

Averre, your detailed review is gratefully received and we want to apologize for the steps that are still pending to complete regarding your vehicle you purchased with us! It is truly important to us that your concerns are properly attended to by the correct personnel whom we offer you to speak directly with our General Manager Freddy Mansour at 216.259.7078 to allow him to turn your experience around. Until then, please enjoy the road with safety!

July 16, 2024

Worked with Eli, this was both of our first times with this and he was amazing!! I highly recommend that you guys come and work with him. He was very informative and helped this first process with me a br More

by KaylaT01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ely Rivera
Jul 19, 2024 -

Spitzer Kia Cleveland responded

Kayla, we are so delighted to know that your were provided with the utmost excellent experience first time purchasing a new car! Thank you for your great words on Ely's workmanship and recommending other to us. Congratulations and we wish you all the joy and safety on the road!

July 15, 2024

Had a great experience. My sales associate was Mate.go see him if you need a car. More

by Mavinci666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Jul 19, 2024 -

Spitzer Kia Cleveland responded

Mavinci, first, congratulations on your new Kia from SPitzer! We are truly grateful for your awesome review about your great experience purchasing with Mate. Your recommendation for others to work with us goes a long way. We wish you the safest of travels!

July 13, 2024

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jul 17, 2024 -

Spitzer Kia Cleveland responded

It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!

July 10, 2024

Mary was an extreme pleasure to work with! After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, M More

by PMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Freddy Mansour, Mary Hernandez, Cindy Smith
Jul 17, 2024 -

Spitzer Kia Cleveland responded

PMH, on behalf of the entire Spitzer Family we thank you for your amazing patronage and your fabulous words about our super star unicorn Mary! We are truly honored to know that she was extremely pleasant and attentive in assistance to purchasing your new car with Spitzer Kia Cleveland. Thank you for recommending others to us as that is the biggest compliment to us. Please enjoy your new unicorn on the open road in safety with your family!

June 29, 2024

George was super helpful, the dealership was nice, and they helped me get the car I wanted efficiently and comfortably More

by A Huron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Jul 02, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your awesome experience purchasing your new Kia with us at Spitzer, A. Huron! We are delighted that George was provided a comfortable and efficient process and you recommend our service to others. On behalf of the Spitzer Family we congratulate you and wish you safest of travels until we meet again!

June 28, 2024

Dealership is great overall. George Woods is a brilliant salesman. I came in for service on a car and left with a much newer car lol. Mr. Woods is a very kind courteous salesman More

by bradleyclinton05
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Jun 28, 2024 -

Spitzer Kia Cleveland responded

Bradley, We greatly appreciate you for leaving George this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that George could provide you with top notch service. We are delighted to know that he was very kind, courteous and has a nice personality. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

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