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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,312 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,312 reviews

May 15, 2026

Wonderful and fast service. I always take my car there for service. Pricing is reasonable. More

by BVIEW524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Spitzer Kia Cleveland responded

We appreciate you choosing us for your Kia Carnival service. We’re pleased to know our quick service and reasonable pricing stood out to you. We look forward to assisting you again.

May 14, 2026

I needed a tire replaced . I was very pleased one could be ordered and installed the follow day. More

by rcsps
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
May 14, 2026 -

Spitzer Kia Cleveland responded

We’re thrilled to see your 5-star rating. Ariella and our service team are happy we could order and install your Kia Soul’s replacement tire the very next day. It’s great to know you were back on the road so quickly.

May 14, 2026

Evetone at the deslership was great but Walid was a HUGE help! He worked with me to get a car I was happy with with payments I could afford. Than you!! More

by lindaloujustus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walid Chaiban
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful that Walid helped you secure a new Kia Forte with payment options that fit your budget. Congratulations on your new Kia and thanks for sharing your experience!

May 13, 2026

Just wanted a simple oil change they told us on Wednesday last week that we had to come on Monday this week. Did not take an appointment appointments for oil change. Had to wait an hour and a half for oil if More

by POOH68BEAR
Recommend Dealer
No
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
May 17, 2026 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 12, 2026

Good service. ..expensive but good. The service is first rate and the popcorn is very good. More

by agpfilms22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Spitzer Kia Cleveland responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Spitzer Kia Cleveland.

May 11, 2026

Jacqueline was absolute amazing and happy person to deal with!! Jacqueline made the appointment so much better More

by mccropp74
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
May 11, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear Jacqueline’s cheerful approach made your Kia Sorento appointment so much better. Thank you for trusting us to service your vehicle. We look forward to welcoming you back.

May 11, 2026

They did not accept my $10 off any oil change coupon that 8 received in the mail More

by Burt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariella Cancel
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention.

May 11, 2026

Great customer service skills. Prompt fast service. Definitely a pleasure to get my car serviced here. More

by Shawn 78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Spitzer Kia Cleveland responded

It’s great to hear our team provided prompt, friendly attention for your Kia Sportage. Ariella appreciates your feedback and is glad your visit was a pleasure. Thank you for trusting us with your service needs.

May 10, 2026

worst experience ever filing a claim with Kia and BBB will not be returning and Michael Mansour still had not sent me the inspection on my car that asked for 3 times already or has returned my calls More

by nls313
Recommend Dealer
No
Employees Worked With
Michael Mansour
May 14, 2026 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 10, 2026

Larry Saydeh at Spitzer Kia in Brookpark was a pleasure to work with. He was knowledgeable, patient, & kind-hearted. He worked hard to earn my business and didn't pressure me. He made my car buying experie More

by Kia Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Saydeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Spitzer Kia Cleveland responded

Thank you for sharing your experience with Larry and for recommending us. We’re delighted Larry’s expertise and kindness made purchasing your new Kia pressure-free and enjoyable. Congratulations on your new vehicle and we look forward to serving you again.