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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

November 17, 2023

I can't say enough about how Mary Hernandez handled my lease. She is very knowledgeable, attentive and understanding This dealership is lucky to have her. More

by auntjackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Mary Hernandez
Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for the positive review! Mary is happy to have assisted you, and honored to have received this great feedback. Going above and beyond to serve our guest is what our dealership loves to do. We look forward to seeing you in the future!

Nov 21, 2023 -

auntjackie responded

It says something about a dealership when so many employees have been with them for decades and are always smilling.

November 17, 2023

Ask to speak to Mate Tamas very professional and kind will help walk you through every step and try to get you the best deal More

by usmccorporal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Mate Tamas
Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! We are thrilled that Mate could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 13, 2023

The consultant Belinda Frost was professional, personal, attentive, and informative. My standard oil change and maintenance visit was timely with such a friendly environment. More

by Agnuwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Nov 14, 2023 -

Spitzer Kia Cleveland responded

We are so glad that Belinda could provide you with 5-star service! Thank you for your positive review and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 13, 2023

George was awesome! Very accommodating and great to talk to! Took a little longer than I expected and he made the experience 100%!!! More

by maxnapoli13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Nov 14, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave George this amazing review! He will be delighted to hear of your very kind words and to know that you greatly value his service. Please contact us if anything!

November 13, 2023

Everything was professional and smooth. I really loved the detailed video of the car they provided along with a walkthrough. More

by Shervin Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Nov 14, 2023 -

Spitzer Kia Cleveland responded

We are happy to hear that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 11, 2023

Very friendly and knowledgeable Made us feel comfortable buying a car and the sales manager was very polite and went out of his making sure we had the right vehicle. We appreciate that. If any one ask us a More

by bonitanewton837
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Nov 14, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving George this positive review and recommendation! We are so glad that he took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 09, 2023

Very excited I got to purchase my new Kia forte! We were welcomed in by George and he did an excellent job at helping me find the car that was right for me. He was helpful and positive throughout th More

by Rebekah Torres
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Nov 09, 2023 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that George took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia- on behalf of the entire team!

November 08, 2023

Courteous team. Was greeted at entry. Sales team was understanding and respectful of time constraints. More

by kennekl17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
Nov 08, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving this 5-star review! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Wishing you safe travels.

November 07, 2023

I received fast friendly and dependable service. They were able to check my tires in addition to my other needs More

by kubitrandi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recognize him
Nov 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! We are so glad that our team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 07, 2023

Josef Albeik was a delight! He had our car in and serviced in no time. A polite and pleasant experience. Everyone here is kind and good at what they do! More

by johannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Albeit, Belinda Frost
Nov 08, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Youseff could provide you with a 5-star experience. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again in the future!

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