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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

December 05, 2023

Always a pleasure bringing in my car for service. Fast prompt service with explanation of what is being done and timeframe. Christopher was super helpful and kept me informed. More

by Brad C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Dec 05, 2023 -

Spitzer Kia Cleveland responded

Brad, Thank you so much for leaving Christopher this positive review! We are glad to hear that Christopher took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that he was super helpful and kept you informed. Please do not hesitate to let us know how we may be of further service to you.

December 04, 2023

Christian and Jon were amazing within 3 hours i had the car that i wanted with a reasonable price thanks to the amazing help! More

by tilersalmons2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Christian Negron
Dec 05, 2023 -

Spitzer Kia Cleveland responded

We are grateful for you leaving Christian and Jon this flawless review! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were a amazing help. We hope to have the opportunity to work with you again. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

December 04, 2023

The customer service is always top tier. I was looking for my person who always helps me Mike Mansour but he wasn’t there yet. That’s when I met Yunes Assad. Yunes was so professional and so More

by lisalpointer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yunes Assad, Youseff Albeik , Jeremy Zabell, Michael Mansour
Dec 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this excellent review, Lisa! We are honored by your continued business, and so happy to know Yunes, Mike, Youseff, and the whole team could provide you with 5-star service. It is our pleasure to serve your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more the team may help you with!

December 03, 2023

Had a great experience leasing a Kia Sportage from Máté Tamás. I would recommend Máté 10/10. More

by Pryan4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Dec 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for the 5-star review and recommendation, Pat! Providing thorough and efficient service is so important to us, and we are glad that Mate's efforts could meet your satisfaction. Safe travels until we meet again!

December 02, 2023

My Sales Rep. was very helpful in providing options and information for me to choose the best option for me. He remained patient and went above and beyond to trans More

by weezie0129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Belinda Frost
Dec 07, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We are so glad that our team could be of assistance to you. We appreciate your business. Please do not hesitate to give us a call if there is anything more that we may help you with in the future!

December 02, 2023

Excellent service. Jeff was my Sales Rep and his so helpfull and bring to me a different options to choose. Thank you for your kindness and excellent work. More

by Kiara Almodovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fraam
Dec 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review, Kiara! We are happy to hear that Jeff took great care of you during your recent visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 01, 2023

Excellent servvery comfortable feeling. .was totally satisfied with Ahmads service..would recommend to others. Thank you More

by cindyonchak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Mohammad
Dec 01, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are pleased that Ahmad could be of assistance to you and provide you with a 5-star experience. We greatly appreciate the opportunity to work with you, and hope to see you again the next time you are in need of automotive service!

November 30, 2023

Stephan Donat met me at the door and was very professional and supportive until we left with our new car. Stephen ensured I was comfortable and understood all the features of the dealership and t More

by kitzmiller27kr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat, Michael Rosado
Dec 01, 2023 -

Spitzer Kia Cleveland responded

Thank you for your wonderful feedback! We are honored to have had the opportunity to work with you, and we are so glad that Stephan took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle!

November 30, 2023

Belinda Frost was my contact in the service department for this visit. She was very knowledgeable and helpful from start to finish! Thanks again, Bill More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Dec 01, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Bill! We are so glad that Belinda got your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 29, 2023

The whole dealership is just awesome. They all go above and beyond to take care of their clients More

by Merlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Nov 29, 2023 -

Spitzer Kia Cleveland responded

We appreciate your time and feedback! We are glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you have any further questions or concerns.

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