Spitzer Kia Cleveland
Cleveland, OH
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Always a pleasure bringing in my car for service. Fast prompt service with explanation of what is being done and timeframe. Christopher was super helpful and kept me informed. Fast prompt service with explanation of what is being done and timeframe. Christopher was super helpful and kept me informed. More
The customer service is always top tier. I was looking for my person who always helps me Mike Mansour but he wasn’t there yet. That’s when I met Yunes Assad. Yunes was so professional and so I was looking for my person who always helps me Mike Mansour but he wasn’t there yet. That’s when I met Yunes Assad. Yunes was so professional and so kind also he was very knowledgeable to assist me with my trade. I am thankful that he was able to assist me the customer service was excellent! What brought us in was my tire on my K5. The service and speed from Youseff Albeik was amazing. I’ve never been serviced that quickly. Amazing! While I was waiting to finish out, my original rep Mike Mansour showed up and made sure my sister and I was taken care of. When I asked questions about the mileage difference between the K5 and the Seltos, he was able to help me make the better decision. He also made fresh popcorn for everyone he waiting in the lobby and it was much appreciated. The young man from finance was also very helpful, I believe his initials are JZ. He was kind and funny which was very needed. Also the manager at the front desk with the cool eyebrows was so calm and really greeted and assisted everyone even if they already had a rep with them. I’m super grateful for the service I received and I look forward to bring my sister back in a few weeks. More
My Sales Rep. was very helpful in providing options and information for me to choose the best option for me. He remained patient and went above and beyond to trans was very helpful in providing options and information for me to choose the best option for me. He remained patient and went above and beyond to transition me to my new car. Thanks George. More
Excellent service. Jeff was my Sales Rep and his so helpfull and bring to me a different options to choose. Thank you for your kindness and excellent work. Jeff was my Sales Rep and his so helpfull and bring to me a different options to choose. Thank you for your kindness and excellent work. More
Stephan Donat met me at the door and was very professional and supportive until we left with our new car. Stephen ensured I was comfortable and understood all the features of the dealership and t professional and supportive until we left with our new car. Stephen ensured I was comfortable and understood all the features of the dealership and the car. The process was very quick and I was pleasantly surprised of the assistance I received when making my decision to trade, lease, or buy. Best experience I have had More
Belinda Frost was my contact in the service department for this visit. She was very knowledgeable and helpful from start to finish! Thanks again, Bill for this visit. She was very knowledgeable and helpful from start to finish! Thanks again, Bill More