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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,906 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,906 reviews

January 29, 2024

Christian Negron was very nice and personable. Everyone there was. The finance guy Michael Rosado was great too. More

by suzydoyle816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Michael Rosado
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Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! We are glad that Christian and Michael provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

January 27, 2024

Mate Tamas was great. Stopped in because my lease was up in 3 months. I told him I only had 2 hours and could come back if needed and he said I got this. I got all the inf More

by momdunn73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Mate Tamas
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Jan 30, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are honored by your business, and overjoyed that Mate provided you with the quality service that you so much deserve. Congrats on the new Kia! We wish you safe travels. Please do not hesitate to let us know how we may be of further service to you!

January 27, 2024

Belinda was very helpful and friendly answered all of my questions the service was completed on time More

by Ryan g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Jan 30, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review, Ryan! We are so glad that Belinda took great care of you. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

January 25, 2024

Outstanding customer service. Saaid Ahmad greeted us at the door. He was friendly, helpful and assisted us right away. Said Ahmad made sure we were comfortable and even offered co More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Ahmad, Michael Rosado
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Jan 26, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star review, Angela! Providing thorough and efficient service is so important to us, and we are gad that Saaid's efforts met your satisfaction! We hope to see you again the next time your vehicle is ready for service!

January 24, 2024

Friendly and helpful staff, they even help me with my new car insurance! I felt so comfortable and it was so easy, no pressure. I would come back and definitely recommend to anyone. More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Stephen Donat, Caleb Caudill
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review and recommendation! Providing a top-notch experience is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels!

January 24, 2024

I Was greeted by Andrew and he was so understanding and got me into the vehicle I wanted with no pressure or increase on payment I'd recommend anyone looking to ask for Andrew he will take care of you More

by gerrynowak12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Andrew Mansour
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Andrew provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

January 23, 2024

Brian Beeewa was very helpful but the Service Dept. quality of services has decrease tremendously. More

by Tireofpoorcustomerservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Beerwa, Kim Boutell, Belinda Frost
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January 23, 2024

Nice and friendly staff. Very knowledgeable. Clean waiting area and restroom. Free coffee and water. More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briann Beerwa
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2024

Belinda Frost at Spitzer Kia is great to deal with. She makes the service experience painless and keeps you updated during the process. A true pro! More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that Belinda could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

January 18, 2024

George woods was a pleasure to deal with everyone there was real nice good dealership More

by Bobrjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Report | Print
Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you o much for your positive review! George is glad to get your automotive needs taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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