Southway Ford

Great salesman and service. Got in and out in a short time which was great! time which was great! More

Service was amazing the information on vehicle needs was very detailed & manageable thank you for the great service very detailed & manageable thank you for the great service More

The service department is very courteous and professional. The wait time was great. I would definitely recommend this service department to anyone I know. professional. The wait time was great. I would definitely recommend this service department to anyone I know. More

Vincent took great care of me and was very knowledgeable about all the vehicles I was interested in looking at. about all the vehicles I was interested in looking at. More

Service was great oil change was fast . My ford discounts were great . Sale person was very helpful. were great . Sale person was very helpful. More

I either bought a lemon car or Southway Ford had bad inventory. Not happy with my brand new purchase in May 2021. The experience was bad from the signing of documents with the VERY arrogant sales manage inventory. Not happy with my brand new purchase in May 2021. The experience was bad from the signing of documents with the VERY arrogant sales manager who rushed the process so fast that he did not allow time to read. I was definitely just a commission and not a return valued customer. When I came back for service on the issues, it was quite unfriendly and argumentative. My FIRST oil change was met with "you don't have an appointment and have to wait 2+ hours" when in fact I had called and spoken to a rep to reserve. I had to show him my phone log to prove I had called. Second oil change had other issues and, again, an argumentative supervisor. It's been a bad experience from the purchase to EVERY contact I have had when I return for the lemon issues or routine maintenance. It's my LAST Ford I will ever buy. Going back to foreign cars. The treatment is definitely different. More

Sold me a lemon car did not take it home it’s at the dealership and I want my down payment back dealership and I want my down payment back More

Ben did a amazing job finding the right car for me and I will always do business with Ben Gonzales at Southwayford will always do business with Ben Gonzales at Southwayford More

It was horrible. I have sold the car because the dealership treated me like trash! I have sold the car because the dealership treated me like trash! More