
Southway Ford
San Antonio, TX
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560 Reviews of Southway Ford
The service department provides a great experience with knowledgeable employees who are working with your best interests in mind. They have always let me know when my service checks needed to maintain my w knowledgeable employees who are working with your best interests in mind. They have always let me know when my service checks needed to maintain my warranty are needed and also make recommendations for future care to maintain the performance of my vehicle. More
Lost tire pressure on both rear tires. Had to pay $225 out of pocket to Roadside assistance. We were not notified how roadside assistance worked so we never got fully refunded. A lot of ru Had to pay $225 out of pocket to Roadside assistance. We were not notified how roadside assistance worked so we never got fully refunded. A lot of run arounds! The vehicle great tho not one employee or manager would take on responsibility for miscommunication! More
Good place to get your Ford vehicle serviced. The location is on my way home from San Antonio as long as the wait isn't too bad. If they are packed then expect a long wait time. Also they respect The location is on my way home from San Antonio as long as the wait isn't too bad. If they are packed then expect a long wait time. Also they respect the things I ask of them like do not fill the window wash fluid and do not rotate the tires. I fill the wash fluid myself with rain x and get my tires serviced at discount tire. More
When I went in the finance office the payment was different from what the salesman and I had discussed. When I went to pick the car up it wasn't detailed and missing a part. They let me drive it hom different from what the salesman and I had discussed. When I went to pick the car up it wasn't detailed and missing a part. They let me drive it home because I traded in my car. Come to find out a headlight was out. They claim to have a 140 point inspection. How do you miss a headlight? Took the car back in for the the replacement sway links. Went to pick it up...still not detailed and car still makes same squeak noise under the hood. I'm leaving out other parts of the story for space constraints. I am very dissatisfied with the experience and will do everything I can to stop people from being taken advantage of. More
I have purchased 6 new vehicles from Southway Ford over the past 15 years. Rey, my salesmen was one of the best I have dealt with so far. He found exactly what my wife and I wanted and made us a great deal the past 15 years. Rey, my salesmen was one of the best I have dealt with so far. He found exactly what my wife and I wanted and made us a great deal on our new 2022 Ford F-150. Their service department is also very good to work with. I will definitely be going to them in the future. Keep up the great work. More