Southway Ford

Lost tire pressure on both rear tires. Had to pay $225 out of pocket to Roadside assistance. We were not notified how roadside assistance worked so we never got fully refunded. A lot of ru Had to pay $225 out of pocket to Roadside assistance. We were not notified how roadside assistance worked so we never got fully refunded. A lot of run arounds! The vehicle great tho not one employee or manager would take on responsibility for miscommunication! More

Good place to get your Ford vehicle serviced. The location is on my way home from San Antonio as long as the wait isn't too bad. If they are packed then expect a long wait time. Also they respect The location is on my way home from San Antonio as long as the wait isn't too bad. If they are packed then expect a long wait time. Also they respect the things I ask of them like do not fill the window wash fluid and do not rotate the tires. I fill the wash fluid myself with rain x and get my tires serviced at discount tire. More

When I went in the finance office the payment was different from what the salesman and I had discussed. When I went to pick the car up it wasn't detailed and missing a part. They let me drive it hom different from what the salesman and I had discussed. When I went to pick the car up it wasn't detailed and missing a part. They let me drive it home because I traded in my car. Come to find out a headlight was out. They claim to have a 140 point inspection. How do you miss a headlight? Took the car back in for the the replacement sway links. Went to pick it up...still not detailed and car still makes same squeak noise under the hood. I'm leaving out other parts of the story for space constraints. I am very dissatisfied with the experience and will do everything I can to stop people from being taken advantage of. More

Working with Mario is always a great experience and definitely appreciate his will to make any issues right. definitely appreciate his will to make any issues right. More

The length of time to fix my vehicle was inexcusable. Brought it in in February and just got it back August 4. Brought it in in February and just got it back August 4. More

Always great customer service in the quick lane. Service advisor is very professional and knowledgeable. I can trust him. Service advisor is very professional and knowledgeable. I can trust him. More

I have purchased 6 new vehicles from Southway Ford over the past 15 years. Rey, my salesmen was one of the best I have dealt with so far. He found exactly what my wife and I wanted and made us a great deal the past 15 years. Rey, my salesmen was one of the best I have dealt with so far. He found exactly what my wife and I wanted and made us a great deal on our new 2022 Ford F-150. Their service department is also very good to work with. I will definitely be going to them in the future. Keep up the great work. More

Southway Ford has been putting me in new cars since 1994. They are the only dealership that I would recommend to anyone interested in buying a new or pre-owned vehicle. Since mone of us are perfect, if anyth They are the only dealership that I would recommend to anyone interested in buying a new or pre-owned vehicle. Since mone of us are perfect, if anything goes wrong, they will bend over backwards to make it right. More

The people who work there has always given me great customer service. They have gotten me in and out in about a hour or less for a oil change when I’m there early. customer service. They have gotten me in and out in about a hour or less for a oil change when I’m there early. More

Great experience! Jason did a great job making sure I was taking care of from start to finish. Jason did a great job making sure I was taking care of from start to finish. More