Southtowne Hyundai Riverdale

Horrible communication Bought a car out of town, was super great up until after we paid for the car. The vehicle was advertised with items that weren’t given when we receive Bought a car out of town, was super great up until after we paid for the car. The vehicle was advertised with items that weren’t given when we received the car. Tried to call a few times and our calls went unanswered and no calls back. it’s been over a month and still we haven’t received any paperwork. We have a car and we can’t even drive it. No title still, no registration money back, nothing. and still nobody has called us back. I’ve never made a bad complaint before in my life but i feel like this is the only way for others to be aware of the frustration we are still going through. More

Smooth & Hassle Free Experience Mr. Edwards has revived my faith in the car buying experience. He was referred to me by a family member who purchased a vehicle from him six years ago Mr. Edwards has revived my faith in the car buying experience. He was referred to me by a family member who purchased a vehicle from him six years ago. The first time that I went into Southtowne Hyundai to explore which vehicle most interested me, I made my intentions known. I only wanted to look at three different vehicles (Elantra, Kona, & Tucson) and was not interested in purchasing until all of my options had been weighed. Craig took his time and helped me explore how each vehicle would benefit me based upon my need & want. My decision had been made. The Hyundai Elantra Value Edition was for me. From start to finish Mr. Edwards has been Heaven sent. I never felt pressured by him. He sat with me for almost an hour explaining all of the amenities of my new car. Some of which he even set up. Words can't explain how much I appreciate his gentle professionalism. I will recommend him to everyone I know in the market to purchase a vehicle. More

New Car Purchase with Tim I cannot express how amazingly pleasant it was working with Tim. From the time we walked in, he was very helpful and honest. He was able to get my son I cannot express how amazingly pleasant it was working with Tim. From the time we walked in, he was very helpful and honest. He was able to get my son in a 2019 Hyundai Sonata. The entire experience was wonderful! I would definitely recommend Southtowne to family and friends. More

service They always goes above and beyond to make you happy. I always recommend South Town to all my friends and family. i will only shop here! They always goes above and beyond to make you happy. I always recommend South Town to all my friends and family. i will only shop here! More

Victor is very knowledgeable, kind and courteous. Every time I have visited this location I have always been given outstanding service. I appreciate your Stellar customer service. I'm a single mothe Every time I have visited this location I have always been given outstanding service. I appreciate your Stellar customer service. I'm a single mother and truly rely on my car to get me to and from various places. Thank you all so much. More

Car Buying with Tim I had a wonderful experience purchasing a vehicle with the Tim! My grandmother was with me and she generally has great anxiety being around car sales I had a wonderful experience purchasing a vehicle with the Tim! My grandmother was with me and she generally has great anxiety being around car salesmen. Tim’s calm demeanor quickly put her at ease and we have never had a more pleasant car buying experience! Thank you Tim for being the absolute best! More

AMAZING service! Craig Edwards, Daniel Tesfaye, & Lucas Walls exceed my expectations every time I come to see them. I will always recommend Southtowne! I loved my firs Craig Edwards, Daniel Tesfaye, & Lucas Walls exceed my expectations every time I come to see them. I will always recommend Southtowne! I loved my first purchase and love my second purchase even more! Definitely check them out. More

Amy’s first new car. Craig was friendly, easy to work with, and most important to me straight forward from beginning to end. Nice job Craig. My wife loves her car. Paul Craig was friendly, easy to work with, and most important to me straight forward from beginning to end. Nice job Craig. My wife loves her car. PaulT More

The journey ended successfully I have been looking to purchase a Tucson for over 18 months. I took my time to compare, research shop around before making this purchase. Roderick C I have been looking to purchase a Tucson for over 18 months. I took my time to compare, research shop around before making this purchase. Roderick Curtis was the first salesmen who initially helped me my first visit 18 months ago he was very helpful and took the time to really listen to my concerns. At the time the inventory was very limited in what I was looking for and could afford in my budget. My second visit however was a disaster, the saleman I worked with that time was Harvey Jones he was okay but I felt like he was a bit pushy but it was only after I spoke to the General Manager Lucas Walls that experience took a turn for the worst. He has arrogant, condescending and down right “rude”. When I requested my keys to leave he refused to get them for me. I vowed I would not return to this dealership to make my next Hyundai purchase. But I decided not to let one “Bad Apple” spoil the show This is my third Hyundai purchase and second purchase with Southtown Hyundai thanks to Mr Roderick Curtis he has restored my faith in your dealership. Would have rated the dealership 5 stars if it was not for Lucas Walls. More

My best experience ever ... in buying a car🙂 Craig and staff are Very Professional when serving you. They truly treat u like family , walking u along the way with your GREAT PURCHASE 🙂 Th Craig and staff are Very Professional when serving you. They truly treat u like family , walking u along the way with your GREAT PURCHASE 🙂 They’re Simply the BEST 🎯 More