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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,404 Reviews

1,404 Reviews of Southern Volkswagen Greenbrier - Service Center

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November 26, 2024

Very professional, great communication. Thanks so much, as always, and again! Can’t wait to see y'all next time! More

by 6SpeedFloater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
November 24, 2024

I been going to Volkswagen greenbrier for years and they have done Excellent job on my vehicles. There service department do great job letting you know what is the problem. Andrew does a Excellent job letti More

by NANCYT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
November 23, 2024

Any time that I go to the dealership here, I am always taken great care of. Tim is awesome and always makes sure I am good! More

by willzforce128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
November 23, 2024

Great service they took care of my car and a short time, great service. Thank you. More

by OMARFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy champion.
November 22, 2024

It's awesome working with southern volkswagen. Early drop off worked perfect. I got a good communication and got my job finished well ahead of time. More

by gkharell72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
November 22, 2024

Very prompt , excellent service, friendly concern response manner good helpful quick warming welcoming Complete satisfaction More

by carstonturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what More

by ricklanden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Seyfert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lanier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Walker
November 20, 2024

Wes is great. He answered my questions and followed through on everything that was talked about and was very responsive during the process. The work was perform More

by MTDALTON83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
November 19, 2024

Very disappointed in the communication or lack there of. First time I have ever had such poor communication. Was unable to reach anyone by phone and texts went unanswered. Tim has been my service coordinato More

by MJDORAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only there for service
November 17, 2024

xxxx your repair department! I had the worst experience possible. Nothing else needs to be said. More

by PODDJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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10
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