Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Southern Volkswagens service team is tremendous. The Advisors greet every customer politely. The advisors gracefully help without hesitation. Wes is my advisor, a natural, down to earth professional The Advisors greet every customer politely. The advisors gracefully help without hesitation. Wes is my advisor, a natural, down to earth professional. Wes always takes care of my Vehicle needs, I asked to talk to the service manger to share my positive experience. As I met and talked to their Service manager, Mr. Barnes. I realized why I’m complementing my Wes sonwell ( either way he deserves it. . Mr. Barnes must be a great leader. Thanks again Wes! More
Communication is poor at best. The ballet guy is slow as can be. He’s injured but it took 17 minutes to get my car brought around. I have two VWs and ballet was awful both times. S The ballet guy is slow as can be. He’s injured but it took 17 minutes to get my car brought around. I have two VWs and ballet was awful both times. Service sends an email when done I only check email once a day. Please text or call when car is ready. Car was dropped of the night before for an oil change, rotation, and inspection. Took ALL DAY for a one hour job. My car is great, service not so much. Not sure I would buy again here. More
On the behalf of the used southern liquidation They are true to their word I would 100% buy again and definitely refer friends family and people just looking for a vehicle true to their word I would 100% buy again and definitely refer friends family and people just looking for a vehicle More
My car was supposed to be ready at the certain time. It was not. It was an hour late. I found my car, finished, and sitting on the lot. I had to go find someone and get my car. Poor service. It was not. It was an hour late. I found my car, finished, and sitting on the lot. I had to go find someone and get my car. Poor service. More
We have worked for Andrew for the past 10 years. He has always been outstanding in keeping us informed of our vehicles progress through the maintenance. Andrew has always Always gone above and beyon He has always been outstanding in keeping us informed of our vehicles progress through the maintenance. Andrew has always Always gone above and beyond. More
I brought my car in for an inspection at 8:45. Appointment time was at 9am. I called at 11:30 to check on the status and was told to leave voicemail. No one called me back. I called again at 1pm t Appointment time was at 9am. I called at 11:30 to check on the status and was told to leave voicemail. No one called me back. I called again at 1pm to check on my car and was told Tim was on lunch until 2 and I had to wait. I got a call around 2:15 that my car is ready for pick up. It took over 5 hours to get my car back. More