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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,400 Reviews

4,400 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 14, 2024

I would recommend highly if service professional is in fact Melissa. I really haven't much experience with anyone else except the salesperson Benz. He is also excellent. More

by nednoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Helpful and courteous service department. Melissa Sigmon was so easy to work with and responded quickly to concerns and questions. Great asset to your team. More

by Spainter6870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Friendly, efficient service. Melissa took time to tell me when they were half way finished with my service, and gave me an estimate of how much longer it would take. More

by PJEBBERT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Upon completion of my service, Maria explained the specifics of the multi point inspection. The service performed on my car was done well and in a timely matter. Overall, it was a pleasant experience More

by a.greene224
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

A state inspection took over 1 1/2 hours. Not very friendly. Looked like they were too busy with paperwork to help customers. More

by timpow102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Timpow102" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 13, 2024

Good all around excellence. Easy to work with. Seems customer oriented. Quick response to questions. More

by davejeter13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Got me in and out for the inspection, oil change and tire rotation. Love the new facility More

by kayroscorla7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Had a great experience getting my van serviced here. I was treated with courtesy and respect. Will be taking all my cars here from now on. More

by BRANDONPAULING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Helpful and informative without being pushy. Felt respected and that my business is valued. I’ll be back! More

by revbafletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Professional and friendly service, called me promptly once diagnostic was done and gave an honest opinion on whether I needed to replace my O2 sensor or not. More

by TIMMY.NGUYEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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