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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,400 Reviews

4,400 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 18, 2024

Ms. Gartmann is a phenomenal advisor to work with. She knows that I am still a college student, and she showed that she was completely aware that I have been going through so many adaptations in terms of More

by Parker Abrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Team was very helpful! And worked diligently to satisfy and complete my visit on a timely manner, despite the internet crash that happened that day and effected the online More

by Jonahwmarko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Manalo
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Melissa was friendly, helpful, and explained what was to be done. The wait was just as I was led to believe. More

by AUBREY.KNIGHT56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Arrived for my appointment and they took my vehicle in right away. They were quick and efficient. Got my vehicle back in about 1 hour. Great service More

by JCKMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Everyone was . very friendly . Service was excellent. I always tell everyone about Subaru . Been with them for many years. More

by DOTTYBROWN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

My scheduled state inspection took over 2 hours to complete. I saw people come in after I did and leave before me. This is the third time I’ve brought my vehicle here for maintenance and waited over 2 More

by PIKSKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Durham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"PIKSKATE" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2024

They go far and beyond to take care of their customers and making it right. More

by BETSY.MINNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I was just in for an inspection, but overall it was a good experience. I was a bit surprised it took an hour since I was the first customer in the store at 8am, but in the end it was done. More

by lucascookson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

No matter what your service appt. Is for, they stay up-to-date on your vehicle. More

by SCARLEO1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

The only thing I was upset about they were supposed to set my tires to 33 lbs and they chargede. Once I drove the car they were all different 36, 38, 35,37. Everything else was great as ususal More

by BETTY140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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