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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,391 Reviews

4,391 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 21, 2024

Fast, professional, responsive. Have no complaints or concerns. All staff are on point. Recommend highly More

by dhobbs327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Munsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

I was told by the person who checked me in that there would be no charge for my tire rotation but when I was checked out, I was charged. This was after coming back for a second time, a 45 minute drive, More

by Lakelovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Lakelovers" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 20, 2024

Everyone is awesome at this dealership , from buying to all the services they offer. I will buy another car in the future. More

by smdupont65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Clean and tidy bright and shiny. Everything done when they said it would be done. More

by Srichardsontala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Very professional and explained details of service. Time for service was very good. Seemed very concerned that I understood all phases of the service. More

by CMONTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Great service; very friendly representives. The waiting area was comfortable with a great coffee machine 😀 More

by Roanoke2001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

MIKE WAS VERY HELPFUL AND PROFESSIONAL WHEN I BROUGHT MY CAR IN I'M HAPPY TO BRING MY CAR TO NISSAN BECAUSE MIKE IS VERY PROFESSIONAL AND HE HELPED ME ALOT More

by MARYSROOM175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Great job I enjoyed the new building on Windsor Road. They did a great job on my vehicle Hyundai Tucson 2019. More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Mike was an excellent service tech - handled the issues appropriately - great communication, and we did not have to pay for the service, which was appreciated and appropriate in this situation More

by Dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - shaved head Subaru service - 5 stars
August 20, 2024

Friendly people. Excellent service. Always are honest. Tells me what I need to have done More

by HGWHITLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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