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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,216 Reviews

5,216 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 31, 2024

Southern Team Subaru always treats me right. Melissa goes above and beyond with excellent customer service! More

by SHACKSWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

It was easy to get in and out, and I got everything done I needed to. I left a voicemail and got a quick response. Everyone was so helpful! Thanks! More

by KYOONSEON
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Found the staff friendly. I just thought wait time with an appnt. a little long More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

This service shop took two weeks with my vehicle there, a 2022 Nissan Rogue, and I had the same problem after 200 miles. The entire experience with them was horrible. I will never buy another Nissan and trad More

by ShadowMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Service was friendly, helpful and efficient! Communication was clear and respectful. They really tried to get my car back to me within the same day. More

by KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

excellent team and very helpful. . I took my car for an express oil change and i am very satisfied with their curtesy and quick turn around. More

by arusds777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Very easy to schedule an appointment, and work was done in a timely manner. Staff was very helpful and professional. More

by KENNETH.LATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Excellent service advisor. Maintenance and repairs completed without any pr oblems. Highly recommend for new car purchase and the followup service center. More

by JEANNECOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Mark was great. He answered my questions and provided information keeping me up to date throughout my visit. Excellent service and staff. More

by MsALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Mr Woody was very helpful and the service was quick and complete in less time than estimated More

by VICKIPRICECFVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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