Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,830 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
As always we are greeted with a friendly and helpful presence, the work done is always exceptional and greeted with smiles, we like getting our work done here! presence, the work done is always exceptional and greeted with smiles, we like getting our work done here! More
The customer service staff did a nice job and the issues with my car were fixed. It did take three visits to complete the repairs. Only issue was I was told you would notify me when the parts arrived but with my car were fixed. It did take three visits to complete the repairs. Only issue was I was told you would notify me when the parts arrived but I did not get any calls. I had to follow up with customer service and they would send me to parts to confirm the parts were in house. Then parts had to send me back to customer service to set up the visit. It seems like customer service and parts could communicate better. Thanks More
Technician and advisor are both exceptional. Highly exceeded expectations. Definitely recommend. Will return in the future Highly exceeded expectations. Definitely recommend. Will return in the future More
Great technician great service advisor. Both were very helpful. Would recommend in future. Both were very knowledgeable Both were very helpful. Would recommend in future. Both were very knowledgeable More
Troy was great. He scheduled my car service at a time that worked for me. He scheduled my car service at a time that worked for me. More
No I do not want to write anything about the dealership without proper compensation. Thanks without proper compensation. Thanks More
The service department is top notch. Our 2020 Outback was serviced, washed, and ready when promised. A very special thank you to Melissa Simon. Melissa has assisted my wife and me numero Our 2020 Outback was serviced, washed, and ready when promised. A very special thank you to Melissa Simon. Melissa has assisted my wife and me numerous times over the past 4+ years and is always a professional in her job, but she is the epitome of friendliness and compassion. Always, always with the most beautiful smile. She's deserving of being recognized as an asset to the team. More
The advisor in the technician both were outstanding. Highly recommend both of them for Service. Highly recommend both of them for Service. More
Always polite. They explain what needs to be done to the car immediately and in the near future, and review the costs. They explain what needs to be done to the car immediately and in the near future, and review the costs. More
The sales team are very Professional and make sure all needs are met before you leave needs are met before you leave More