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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,225 Reviews

5,225 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 10, 2025

Always pleasant Pleasant waiting area Good location Nice service department Usually complete work on time More

by SNOOZERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Mark Baker, Melissa Sigmon, and all of the staff at Southern Team Subaru were excellent. We were traveling through to New York, and we received wonderful service. More

by cathleenperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Pleasant greeting, efficient service, good overall condition of vehicle. Timely service. Rinsed my dusty vehicle. Intake rep was friendly and courteous More

by FENWICK757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Parker
January 10, 2025

I wish they would double check oil level after oil change. My subaru has been overfilled the last 3 out of 4 times. More

by GETHAPPY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The people were very friendly and informative for a first time financer! I was glad everyone was patient with me and was able to give me a good deal on my first car! Very reasonable pricing! More

by Trinity Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raybenz, Tony Hall, Jason Garner
January 10, 2025

Very quick to call me back after I left a message. Very helpful and courteous. More

by SUTHERSBUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Excellent customer service. Accommodated vehicle repair time so I could get to work on time. More

by ABABB24523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The service department is great! Kept us informed of service and performed in a timely manner. More

by ghayslett61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Check engine light was on when we went to pickup the vehicle. When we asked about it we were told that it was on when we dropped it off and that we didn’t ask for them to check it. We also asked for an More

by MATTYPSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I think $200 for diagnostics on my car is too much money. I declined. I had to wait more than an hour for an oil change on my car and I had an appointment. Your personnel are always friendly and efficie More

by Cynthia Jones
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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