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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,915 Reviews

4,915 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 27, 2024

Easy to work with & no pushing, making you fill conformable when you are there & working with. More

by DBURGE550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Getting my car serviced from Southern Team has been very easy and never an issue. Maria, Megan, and Mike are all great! Having the “Great Values For Life” has really been made my life easy when it comes to More

by DARIUSLAWTON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Great waiting room, efficient and friendly service . Nice to get a car wash in process of fixing recall . More

by yellowjacket5420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Prytulak, Beth Lewis
November 26, 2024

Very good and professional and also polite. Explains good what is wrong with your car thanks for all you do. More

by ELEANORHARTMAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

This dealership was great to buy a car from. They have an excellent service department. It's really nice they have a shuttle and offer free inspections on my car. More

by ILOVEMADDY1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I was informed my car would take roughly 2 1/2 hours which was fine however I had waited over 3 hours and no one ever gave me an update on the status of my vehicle and then when going to pay for the ser More

by paige_monet115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I had an appointment and within 5 minutes I was checked in and in the waiting room. Work was done in a timely manner and reviewed with me at time of checkout. A few days later I received a follow up call, More

by M. Journiette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the lady that waited on me, sorry.
November 26, 2024

Great service. Malek is a fantastic salesman. Provides exceptional customer service and hospitality. Though the video explaining add on services/options was mildly More

by brianboettcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
November 26, 2024

Great customer service The employees are very friendly and reliable.This team on Peter Creek Road are the best, They are very knowledgeable on the process and procedures. They do a great job on repairs. More

by Narz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember her name the lady at front desk in collision
November 26, 2024

It was extremely difficult to get ahold of anyone. I left my car two days in a row, and each time, no one returned my calls. It added to the stress I was already under. The shuttle service was very ha More

by audrey.dehdouh
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Durham
2.0
This rating includes all reviews, with more weight given to recent reviews.
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