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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,226 Reviews

5,226 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 30, 2025

Went in for service 2020 central oil change,tire rotation after picking up vehicle rt front tire vlv stem leaking,no problem prior to going in, was told cracked stem checked with magnifying 🔎 found no crack More

by MOIREDWARDS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Always friendly staff and service staff are great to deal with. I have bought 5 cars here and had them serviced at Southern Team. I highly recommend them More

by bnlutjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2025

It was all very amazing fast and friendly. The staff is awesome and the service was excellent More

by Dnnroop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaden Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

It was unfortunate to find out that I only get the free oil changes I was sold when purchasing my vehicle, if I purchase every service recommended by the dealership. I can change a cabin air filter myself More

by nsalhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Always get great service and cars are always ready when promised. Appreciate Mark's scheduling the next appointment for me! More

by NOTSOGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 29, 2025

Great helpful service friendly knowledgeable also able to use coupon to keep within my budget More

by Poverstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 28, 2025

Very easy process. Only spent a couple hours there on two trips. One to learn about the vehicle and the second to lease the vehicle. More

by TRIPPEE1
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melinda
January 28, 2025

I have always had good experiences with the work I have had done and excellent customer service. More

by DIANNA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Best service in the valley. The transparency is the way that this dealership is based on. More

by DASTANCA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I’ve had my ‘22 Hyunda Tucson in for fuel injector engine failure 3 times in 2 years. They only do a “bandaid” short term fix. Don’t feel safe driving this car. More

by tom.glaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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