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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,915 Reviews

4,915 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 04, 2024

Terrible service dept. Got car back with grease on hood radio station changed phone messed up and dash illumination changed. More

by PGMICHAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Easy scheduling for oil changes and inspections not to mention free with my new 2024 Frontier purchase, in and out with a sprayed off vehicle too! Great service More

by esmandsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Great dealership with the best service department, knowledgeable technicians and fantastic service representatives. I highly recommend More

by johnripis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Sam & the Southern Team staff always make sure my car is safe to drive & the provide excellent customer service. More

by LaSonya.poindexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

On time, clean. Helpful staff sell a great product. I'm very happy with the service. More

by PRTHOMSON.PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Never had any problems when it comes to having my vehicle serviced. Staff very friendly. More

by VTPARENT2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

The staff is so friendly and helpful. My Suburu had excellent care and may have been smiling as we drove away! More

by MAUREENGRANDMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Fast Service we appreciate the free oil changes with our new 2024 Murano. Service personnel were nice and responsive. More

by manager002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Work was completed as requested and I was kept up to date on any changes to service needs by the team. Calls are responded to quickly during business hours and the team is friendly and competent. More

by fmjesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Prompt, professional, & courteous! I appreciate having my next 2 appointments scheduled! Thank for all!! Coat included!! More

by Blancaster9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa in VW service
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