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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,915 Reviews

4,915 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 06, 2024

Professional, friendly, excellent customer service and great communication. I tecieved a follow up call from a real human being. This is my first Subaru and I feel part of the Subaru family. More

by AMYLUCYLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kazee
December 06, 2024

Great service on time with cordiality, and Amability super comodity awesome and very very responsible service More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I was in that dealership all day. Ridiculous. The workers went to lunch while fixing car and I had already been there 1.5 hours but told I would be there only a couple of hours! More

by lisaturner726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Always a great experience with their service department. They always let me know what is going on. Great to deal with. More

by Joe A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I always have a good experience with this dealership, and get out in a reasonable time period.. My only complaint is being asked to complete 3 surveys after every visit More

by BFULGARO54
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

This dealership always does and good job with our service. I worked with Mike this time and he was very professional and did a great job! More

by gmthomas13@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Department
December 04, 2024

It was a wonderful experience for a first time car buyer going from a 1996 Subaru to a 2024 Subaru. All very nice and very helpful! More

by Annabelle
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Star
December 04, 2024

Sam was awesome and the service was excellent. I’ve always been treated well and enjoy the waiting area with its ample seating choices and beverages. More

by MICHELEBERRY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Employees in service department were friendly, professional and knowledgeable. The waiting room was clean & inviting. I was verysatisfied with the service experience. More

by Ajcamelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Restocked $2000 of parts without asking me if I wanted them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for sto More

by LINDAHAJE
Recommend Dealer
No
Employees Worked With
Scott Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : manager of collision, woman
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