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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,011 Reviews

4,011 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 20, 2021

My vehicle has been looked at twice because of condensation onto the driver side floorboard mat. I told the tech that it is happening after the air conditioning has been on. Each time they have More

by DLHMOORE81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Grayson Wade
October 20, 2021

Very professional and friendly staff every time! So happy with our decision to purchase vehicles (3) from this dealership More

by AZARCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
October 20, 2021

Easy to work with. Very responsive; friendly yet professional. They ask questions to insure all concerns are listed and addressed. More

by MORECOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
October 20, 2021

Needed routine servicing. Was able to drive in and was taken care of promptly. The technician was courteous and helpful about the work needed. Work was performed timely at a fair price. More

by NUTTEUSAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Service is always on time and thorough! I am so pleased that I can trust their work! Thank you for your great service! More

by myra.ntaylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in service
February 29, 2020

I took my 2010 Subaru Outback to First Team on March 8, 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I More

by tjones91
Recommend Dealer
No
Employees Worked With
Mark Baker
April 05, 2018

Service Depart for Nissan I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be More

by beckyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Harmon
May 08, 2017

Awesome Service! Recently relocated to the Roanoke area. The service and help received from Mike has been Awesome. Thanks for the stellar service!! See you soon for my More

by Coffieldj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
Jun 06, 2017 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Welcome to Roanoke and thank you for choosing us and for your business. We appreciate the great review and rating on our team. If you need anything please stop by or call anytime. Best Wishes, First Team Auto

January 08, 2017

Great service and quality of Work I needed to have my oil change and just basic work done, With my request i needed it done on my lunch break so roughly within and hour. They were able More

by JustinMD24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Jan 09, 2017 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thanks for the great review and recommendation, Justin! We’re glad that we’re able to provide you with time-efficient service. Please let us know if we can do anything else for you. Best, First Team Nissan Team

October 08, 2016

Service here is great! Harold Woody was very friendly, accommodating, courteous. He and his crew are fast and efficient. I would definitely recommend to not try and cut corn More

by Margarita1210
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Oct 11, 2016 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for the positive feedback about your experience with Harold. We're very happy to hear that you enjoyed your visit here with us at First Team Volkswagen. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Gary Baber Vice President gbaber@firstteamauto.com

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