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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,296 Reviews

5,296 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 19, 2023

To be fair, I gave them a tough problem to solve. I wanted to get a second key programmed for a 2003 Rialta RV (VW Eurovan Chassis). They attempted for a couple of hours and contacted VW service to n More

by pauldj
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 19, 2023

Danielle Starkey was awesome. Very professional, knowledgeable and efficient. We brought two different cars at once for service and she knew everything about both of them. She als More

by ecbourhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 19, 2023

Unexpected engine issue. Everyone was helpful, professional and got my "Gypsy" back quick as possible. Luv my car, the loaner was sweet and drove beautifully but can't go whe More

by rebeccaliu3360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 19, 2023

I have worked with this dealership for several years now. I have purchased several vehicles from them and have received regular maintenance services as well as body work on my previous vehicles. I HAVE NEVER More

by ADRIENNE.BIRECREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nicely, Sonja Garlick
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to hear from you again!

March 18, 2023

The gentleman who I dealt with was clean,polite, orderly and knowledgeable. Would go back again . More

by FROBERTS380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 18, 2023

Southern team is a typical dealership that will try to overcharge for every car service. After going for several services in attempt to get my car’s leak fixed, my car has finally been repaired at no cost More

by MADISONLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Horn
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

March 18, 2023

Didn't have the parts we requested to fix my car after we drove all the way there More

by vacna1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 17, 2023

I have been very pleased with my service experiences at this dealership. While I know they are doing their job, the people I've interacted with really give the perception that they actually care about the More

by jerrynjida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

March 17, 2023

I like the efficiency of Southern Team Subaru. On those occasions where we're waiting while the car is serviced, they get the job done promptly. We sure like the free oil changes too. While they w More

by SGDAVISVA6551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Mar 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2023

Everything was fine. Thank you to everyone that helped me get my new Hyundai! I appreciate it More

by MIKECOLES08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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