Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,296 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
To be fair, I gave them a tough problem to solve. I wanted to get a second key programmed for a 2003 Rialta RV (VW Eurovan Chassis). They attempted for a couple of hours and contacted VW service to n I wanted to get a second key programmed for a 2003 Rialta RV (VW Eurovan Chassis). They attempted for a couple of hours and contacted VW service to no avail. I was told they would continue to reach out to VW for a solution to getting a second key to start the vehicle. A month later no response to my phone call attempting to follow up. Disappointed! While waiting, the waiting area was having a window replaced which let a lot of cold air in and lots of construction noise. I'm sure things are better now. More
Danielle Starkey was awesome. Very professional, knowledgeable and efficient. We brought two different cars at once for service and she knew everything about both of them. She als Very professional, knowledgeable and efficient. We brought two different cars at once for service and she knew everything about both of them. She also made very helpful suggestions regarding parts selections. I will go back and I would recommend them to anyone. More
Unexpected engine issue. Everyone was helpful, professional and got my "Gypsy" back quick as possible. Luv my car, the loaner was sweet and drove beautifully but can't go whe Everyone was helpful, professional and got my "Gypsy" back quick as possible. Luv my car, the loaner was sweet and drove beautifully but can't go where mine can. They answered a million questions and repaired my car within promised window. Thanks team!! More
I have worked with this dealership for several years now. I have purchased several vehicles from them and have received regular maintenance services as well as body work on my previous vehicles. I HAVE NEVER I have purchased several vehicles from them and have received regular maintenance services as well as body work on my previous vehicles. I HAVE NEVER HAD A PROBLEM ON ANY LEVEL WITH THIS DEALERSHIP. I have to travel and hour to get there, and I actually enjoy going for my service appointments. They have always taken great care of me and my vehicles!!! What else can I say. More
The gentleman who I dealt with was clean,polite, orderly and knowledgeable. Would go back again . and knowledgeable. Would go back again . More
Southern team is a typical dealership that will try to overcharge for every car service. After going for several services in attempt to get my car’s leak fixed, my car has finally been repaired at no cost overcharge for every car service. After going for several services in attempt to get my car’s leak fixed, my car has finally been repaired at no cost to me. While I appreciate the costs that Nissan covered, I did not appreciate the time it took to find the root of the problem and the ongoing leak that I continually took my car in for and the services I paid for that did not solve the problem. I would try not to come here for general car services unless you have a problem only the dealership can solve. After many conversations, services, and an inspection for a recall that was present in the car, Nissan covered the repairs but not without many frustrating attempts to communicate the problem and ask questions about the repair. I may buy another car here in the future, but it will not be a Nissan. More
Didn't have the parts we requested to fix my car after we drove all the way there drove all the way there More
I have been very pleased with my service experiences at this dealership. While I know they are doing their job, the people I've interacted with really give the perception that they actually care about the this dealership. While I know they are doing their job, the people I've interacted with really give the perception that they actually care about their customers. Not all dealerships have this kind of people. Taking your vehicle in for service is not something people really enjoy doing but the Southern Team staff make this experience as good as anyone could hope for. More
I like the efficiency of Southern Team Subaru. On those occasions where we're waiting while the car is serviced, they get the job done promptly. We sure like the free oil changes too. While they w On those occasions where we're waiting while the car is serviced, they get the job done promptly. We sure like the free oil changes too. While they will offer optional additional services, they are always gracious should we decline those. More
Everything was fine. Thank you to everyone that helped me get my new Hyundai! I appreciate it Thank you to everyone that helped me get my new Hyundai! I appreciate it More