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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,296 Reviews

5,296 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 23, 2023

The amount of time for my oil change was reasonable. The gentleman that helped me was very professional and helpful with my questions. More

by BRENDAMITCHELL4363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Mike Adams (Subaru)
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2023

Last time I was there for oil change I told them my seal for my windshield needed ro be fix they said they will do it when my state inspection and tire rotation is due so then I go in for that it was meter More

by Dniser1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Kelso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 23, 2023

Professional, on time, all items completed, and addressed any issues that I brought to their attention. More

by vmitrack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Newsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Gunther
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to hear from you again!

March 23, 2023

Service team was ready for my Nissan when I arrived and they completed the scheduled work in a timely fashion -- ahead of their estimated completion time. More

by AUTUMNCOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

March 22, 2023

Easy and great customer service. Very knowledgeable. Nice waiting area. Given updates and on time. More

by DMB8794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 22, 2023

Always have great customer service. They always try to fit you in if there is an emergency. Always friendly and cares about the customer. Will buy my next vehicle from them down the More

by GEORGE.SAVINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 22, 2023

I had a pleasant experience purchasing a car here. They were very flexible with me and my work hours when I really needed to get the car purchased. They were also really willing to explain everything More

by scoleman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 22, 2023

Always so kind and willing to help. Everyone is very personable. All representatives are knowledgeable and if they don’t have an answer they will get someone who can. More

by MRS534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
Mar 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 22, 2023

They are so curtious and polite. updates given.bill was precise.there were no hidden charges.1 st time here.and I loved it.ty everyone who worked with me More

by 4466JB
Recommend Dealer
Yes
Employees Worked With
I wrote up eval.already review that reveals who I had helping me
Mar 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 22, 2023

Never a bad experience in the almost 8 years I have been bringing my cars in for service More

by Mm1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again! Thank you for your feedback.

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