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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,369 Reviews

4,369 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 25, 2023

Have previously submitted two reviews after my last service visit:one to your website and the other to Eric Horn. JM More

by JAMCQUAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 24, 2023

THE STAFF IS ALWAYS VERY COURTEOUS, BUT YOUR PRICES ARE ALWAYS TOO EXPENSIVE AND I CANNOT AFFORD TO BRING MY CAR TO YOUR DEALERSHIP UNLESS NECESARY. More

by hawshirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Feb 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback.

February 24, 2023

I am always pleased when taking in my Subaru for service. They do an excellent job and I feel good knowing they are checking it too making sure my car is in top condition. More

by DANCEMOMBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 24, 2023

Very good people, excellent and timely service every time. I would highly recommend this dealership and service department. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 24, 2023

I had a timely, pleasant, helpful experience. There was no wait time, desk and cashier personnel were pleasant and efficient. More

by MARILY.BARTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 23, 2023

Service was easy to schedule and my vehicle was serviced well within the time I had been told. Service personnel were friendly and attentive More

by Caschneider10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2023

Very professional and took care of my vehicle’s problems. Everyone from the service adviser to the shuttle driver and technicians were great. Would highly recommend your dealership More

by DANIEL104NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru), Taylor McBride
Feb 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 23, 2023

Always punctual and respectful of our time. Staff is super courteous and they are waiting at the car door when you pull in the garage. More

by DENNISROBARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 23, 2023

Everyone at the service desk was professional and attentive . My family will always stay with Subaru due to the quality of the car and the people working there. More

by SKOWTKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 23, 2023

Wonderful people always ready to help and very knowledgeable. Service appointments are easy to schedule and kept on time. More

by MICHELLE.FIREBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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