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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,387 Reviews

4,387 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 07, 2023

Good service friendly people convenient helpful choices team usa works on your experience and expertise 👍 👌 👏 More

by Sherry Belcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you again for your positive feedback, Sherry!

March 06, 2023

The service department did a fantastic job getting me in quickly, and completing the oil change fast. I appreciated having the multipoint inspection reviewed so thoroughly. The only thing that irked me a li More

by WNSNAVIGATOR73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

March 06, 2023

Everyone at Southern Team is always so friendly. They keep you informed while your car is back for service. They offer water and coffee while you wait and make the process easy overall. More

by UHYLTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru), Taylor McBride
Mar 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

March 04, 2023

Everyone is very helpful and ready to answer questions and fix your problem. I will definitely recommend this dealership. More

by MACHILDRESS
Recommend Dealer
Yes
Employees Worked With
I don't anyone.
Mar 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 04, 2023

Felt very comfortable there . Everyone was friendly, professional and helpful . Service was excellent , and very thorough , was very satisfied . More

by JLONGAKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 03, 2023

Service was great, as always, had the oil changed, as I always say every time I get an oil change, on every surcey More

by coy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 03, 2023

Harold has always provided me with information that I could understand. He is efficient and thorough. More

by RIBOWERS.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 03, 2023

My problem was fixed and I was mo4r than happy to get my car back More

by 33STAR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Mar 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 02, 2023

They were courteous, efficient, and on time. They explained what was done and the cost and advised referral for services they don't perform. More

by HASSAN.GAAFAR
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Mar 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 02, 2023

This dealership is great and has good customer service. They really care about their customers. They get an A+. More

by PHOSHAMMER777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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