Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Very friendly and accommodating. Only issue was a bad spark plug caused misfires to charlottesville Only issue was a bad spark plug caused misfires to charlottesville More

I had recently did a review on Volkswagen’s service department which was based on emotions and not facts, Our 2018 Atlas was in repairs two times for shaking issues. Yes, I was not pleased that wha department which was based on emotions and not facts, Our 2018 Atlas was in repairs two times for shaking issues. Yes, I was not pleased that what they thought was the issue ended up with us paying over 1,000.00 in repairs Tires and alignment, to have it back in for the same issue, with that being said, they were NOTHING BUT professional, courteous and very patient with me and I do apologize for the manner I presented myself…. After three weeks of working on this issue they were able to eradicate the problem… we did have other things that need addressed and they did help us with labor on both issues which we are very grateful… they could have gave up and returned the vehicle to us, but they said they would not return it to us until they had it fixed!!! The two Ladies up front were very professional and very respectful and concerned about this situation and that speaks volumes about who they are!!! The Vehicle drives just as it should very pleased with the outcome and thank you for the Volkswagen team for doing everything they did!!!! More

They were very fast and pleasant to deal with. Exactly what I like to deal with. Thanks for the good job done. Exactly what I like to deal with. Thanks for the good job done. More

The place was super nice with a great waiting area and everyone there was incredibly kind and friendly. Melissa helped get us in with little to no notice due to a break down during the winter storm Blair. everyone there was incredibly kind and friendly. Melissa helped get us in with little to no notice due to a break down during the winter storm Blair. We literally could not have made it home to Florida without this dealership. More

Jennifer was a great help to us when we needed questions answered. Great service provided. answered. Great service provided. More

Ever since I purchased my Nissan in 2016, I received the best experience and service from First Team/Southern Team Nissan until this visit. I purchased a maintenance warranty at the purchase of my SUV and i best experience and service from First Team/Southern Team Nissan until this visit. I purchased a maintenance warranty at the purchase of my SUV and it was guaranteed up to 60k miles and we were told there was no expiration. I came in for my routine maintenance package redemptions and I was told by my advisor that a recent change by the third party warranty never meant to make the policy up to 60k redeemable and it had expired last year and it would be not honored. First Team Southern Team Nissan was kind enough to conduct my state inspection at no charge, but I feel like I have been lied to. I spent $5,000 on that maintenance package and by this package expiring, I lost a total of a $1000 equivalent in services by both First Team and the package policy. I will not be back. It's a scam and these packages should not be sold to customers. I am so disappointed and I feel robbed. More

Very friendly. Goes out of there way to make sure you understand what is happening with your car. Goes out of there way to make sure you understand what is happening with your car. More

We have always received excellent service. Getting the order for parts, was great because they had it. Getting the order for parts, was great because they had it. More

Their service department respects your time and they get you in and out in no time! you in and out in no time! More

Mike, your service manager was great to work me in for an oil change. Great staff, quick service, and glad I can bring my dog in to wait with me.! oil change. Great staff, quick service, and glad I can bring my dog in to wait with me.! More