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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,877 Reviews

4,877 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 10, 2025

Check engine light was on when we went to pickup the vehicle. When we asked about it we were told that it was on when we dropped it off and that we didn’t ask for them to check it. We also asked for an More

by MATTYPSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Pleasant greeting, efficient service, good overall condition of vehicle. Timely service. Rinsed my dusty vehicle. Intake rep was friendly and courteous More

by FENWICK757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very quick to call me back after I left a message. Very helpful and courteous. More

by SUTHERSBUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I wish they would double check oil level after oil change. My subaru has been overfilled the last 3 out of 4 times. More

by GETHAPPY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I think $200 for diagnostics on my car is too much money. I declined. I had to wait more than an hour for an oil change on my car and I had an appointment. Your personnel are always friendly and efficie More

by Cynthia Jones
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

This is an awesome dealership. They are always courteous,friendly and helpful. I enjoy the contact l have with them It was raining and Maria escorted me to my car even holding the More

by FRANCESSAUNDERS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

They get you right in and begin the service. Always pleasant to work with. Never wait for appointment More

by cojamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know employees
January 06, 2025

Danielle was great! She was professional and very knowledgeable. I had to bring my car in unexpectedly for service and was able to get the repairs done the same day. App More

by ylegrande01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Staff is always friendly and work to provide the best care for my Subaru Forester. More

by ALLIE_0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

I enjoy working with Troy. He listened to my needs and was able to assist me with getting things fixed More

by TONIH_US
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Brickner
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