Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,235 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I really prefer Maria's service over any of the service people I have encountered. She's very personable people I have encountered. She's very personable More
Sam was so helpful! I feel like he went the extra mile by reminding me that I have an extended warranty and explaining it to me. He also had the service staff check my I feel like he went the extra mile by reminding me that I have an extended warranty and explaining it to me. He also had the service staff check my tires when I expressed that I was going on a trip and was concerned about the age of the tires on my car. He also gave me a quote for a new set even though it will be awhile before I will need them. That way I am prepared! Sam was super nice too and kept me informed. More
My last oil change they left the drain plug loose. If I hadn’t caught their error it would have ruined my engine. If I hadn’t caught their error it would have ruined my engine. More
Vehicle malfunctioned and produced a powertrain code/check engine warning, and was immediately towed to Southern Team. Technician cleared the code, personally drove the vehicle for six days and did code/check engine warning, and was immediately towed to Southern Team. Technician cleared the code, personally drove the vehicle for six days and did not have the code return. I was provided a rental for three days. As always, Danielle was exceedingly kind, and efficient. More
Waited 6 months, spoke to 2 men and made 4 trips there before my car had the part and was installed. Outrageous! The reason it happened finally was because of JENNIFER TUCKER! She simply did her job! Seei before my car had the part and was installed. Outrageous! The reason it happened finally was because of JENNIFER TUCKER! She simply did her job! Seeing it through from beginning to end. Offering exceptional customer service. I also had the most pleasant experience with a young man by the name of Joseph Mauck while waiting clear through to leaving. These two employees are exceptional people and truly an asset to your team. They could definitely have a class with other's there and show them what excellent customer service looks like. More
Mark kept me updated. Everything went well and seemed like he was on my side so thank you Mark and Subaru. I will use you all again. Everything went well and seemed like he was on my side so thank you Mark and Subaru. I will use you all again. More
Very peasant experience buying a new car from Southern Team Auto Mall. They had the car I wanted at a reasonable price with no haggling. Their salesperson Starr was very knowledgeable about the new Forest Team Auto Mall. They had the car I wanted at a reasonable price with no haggling. Their salesperson Starr was very knowledgeable about the new Forester and patiently showed me all the new features introduced since my 6 year old Forester. But I am really impressed by the service department and look forward to my free oil changes and state inspections. More
Please and enjoying the ride of my nissan car sweet thanks I'm happy to have it thanks again for the help thanks I'm happy to have it thanks again for the help More
Great doing business with Norris Love my Nissan Versa Great Sales person will continue doing business at Southern Team Great Sales person will continue doing business at Southern Team More
They were nice and friendly did the job quickly The place was clean and drinks were free I recommend it to everyone was clean and drinks were free I recommend it to everyone More