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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,378 Reviews

5,378 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 16, 2024

Easy to schedule appointment for my oil change. The gentleman that checked me in was very knowledgeable and helpful, not sure his name was Sam though. More

by calsplace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Everyone on the service team was very helpful. They were very friendly and I will definitely will recommend them to others. More

by delitofrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Great and speedy turn around time nice and friendly workers! Couldn’t even tell I had ann accident! Overall great team and experience! More

by tenisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Prytulak, Beth Lewis
October 16, 2024

I use the VW dealership and the customer service reps are smart, compassionate and patient. More

by TDEGROAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Sam is always helpful and pleasant. They let me bring my dog in and she was the star of the show. More

by MELCHIONNAAA7124
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

The service department was quick and efficient. I appreciate the communication to let me know when my car was almost finished More

by MCHENNA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Very helpful and courteous. Answered all questions. Done in a timely manner. Very pleased with service More

by Linda Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Prytulak, Beth Lewis
October 15, 2024

Employees are always helpful and pleasant! My car is always serviced with the finest attention and craftsmanship. Communication in regards to the needs of my car is excellent! Highly recommend More

by Luvin my Suburu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kazee
October 15, 2024

I have always had good service and the employees are wonderful; until II brought my Subaru in for breaks, oil change and tire rotation. I told the man checking me in that I had the book for oil chang More

by MSBETHANN_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Took my car in for warranty repair, and they came up with every excuse not to fix it. Told me there was nothing they could do from the shop manager and to call consumer affairs. Consumer affairs told us it’s More

by mmcook02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
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