Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,378 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Easy to schedule appointment for my oil change. The gentleman that checked me in was very knowledgeable and helpful, not sure his name was Sam though. The gentleman that checked me in was very knowledgeable and helpful, not sure his name was Sam though. More
Everyone on the service team was very helpful. They were very friendly and I will definitely will recommend them to others. They were very friendly and I will definitely will recommend them to others. More
Great and speedy turn around time nice and friendly workers! Couldn’t even tell I had ann accident! Overall great team and experience! workers! Couldn’t even tell I had ann accident! Overall great team and experience! More
I use the VW dealership and the customer service reps are smart, compassionate and patient. smart, compassionate and patient. More
Sam is always helpful and pleasant. They let me bring my dog in and she was the star of the show. They let me bring my dog in and she was the star of the show. More
The service department was quick and efficient. I appreciate the communication to let me know when my car was almost finished I appreciate the communication to let me know when my car was almost finished More
Very helpful and courteous. Answered all questions. Done in a timely manner. Very pleased with service Answered all questions. Done in a timely manner. Very pleased with service More
Employees are always helpful and pleasant! My car is always serviced with the finest attention and craftsmanship. Communication in regards to the needs of my car is excellent! Highly recommend My car is always serviced with the finest attention and craftsmanship. Communication in regards to the needs of my car is excellent! Highly recommend! More
I have always had good service and the employees are wonderful; until II brought my Subaru in for breaks, oil change and tire rotation. I told the man checking me in that I had the book for oil chang wonderful; until II brought my Subaru in for breaks, oil change and tire rotation. I told the man checking me in that I had the book for oil changes and tire rotation, (I have a book for coupons that all me free service on the oil change and tire rotation. The person told me I was correct.. well I was charged for the tire rotation.. I called back each time him telling me he would send me am email with a credit to my account. He has yet to do the refund. Not happy about this I will call again tomorrow. I do not live close enough to run by. But if you tell me you are going to do it then why am I still calling for the refund, More
Took my car in for warranty repair, and they came up with every excuse not to fix it. Told me there was nothing they could do from the shop manager and to call consumer affairs. Consumer affairs told us it’s every excuse not to fix it. Told me there was nothing they could do from the shop manager and to call consumer affairs. Consumer affairs told us it’s up to the service manager. They keep running us around More