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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,432 Reviews

4,432 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 05, 2024

Great service. Fresh coffee and a comfortable waiting is available. And don’t forget good clean restrooms. They will also deliver you to work or home if you choos More

by JCANADA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Always helpful. Explains what is needed very professional Great waiting area Warm and friendly staff More

by Robertvreeland111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
June 05, 2024

Service was performed as expected. There were no problems and I have no complaints. 15 More

by MOMWATTSX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of their names.
June 05, 2024

Good customer service ends when you drive off the lot. I was told the 2023 Honda CRV that I purchased came with Sirius XM and it didn’t. It will cost over 300 dollars for an after market device to have it More

by way2deepn2depp
Service Communication
Recommend Dealer
No
Employees Worked With
John Barton, Debra the salesperson
Jun 06, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Way2deepn2depp" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 05, 2024

Danielle and crew were very professional, attentive to my service, and personable. Though my wait time was substantial, I was made comfortable. More

by r_haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

The new building is so fresh and clean. The person who took care of me was polite and helpful. No problems at all More

by DTRT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I like the work they did it was good. I will by back a gand. More

by Alvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I came in to get an oil change and was stuck with a $500 bill. Last time I paid in cash/credit card and was accused of not paying the bill in full More

by TINAM482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"TINAM482" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 05, 2024

Friendly and thorough service personnel. Mike and Danielle are always a pleasure to work with. More

by renmcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

They were supper nice and easy going. Quick to help and was fast with getting it fixed. More

by adpnnbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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