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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,381 Reviews

5,381 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 20, 2024

I was highly upset while sitting in your waiting room watching your TV and being shown a man dressed as a clown simulating jacking off another man dressed as a animal and having him sexually Jack of the More

by mc2atlantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Lewis
October 20, 2024

They did as expected. No issues. Thatall I have to say, but there is a minimum of fifteen words. More

by bobbyob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
October 20, 2024

I’ve consistently had excellent service over the seven years I’ve been using this shop. More

by SMAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I really like the staff. They are professional and do a great job every time. The waiting areas are good and coffee, tea, cocoa and water are provided while you wait. More

by ARMY9091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Clean, attention detail, courtesy, the service department was very helpful and took care of our needs in a timely manner. More

by jnathan.smith.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I was concerned with email follow up to my first service visit at your dealship More

by annlitz1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I bought a maintenance package when I bought the car now they tell me the maintenance package is no longer good because they change the dealership name. I would never buy another car there now and highly More

by JFENNER104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Call the number on website for Christiansburg. Apparently my appt was scheduled for Roanoke with no mention of the location. Went to Cburg, they didn't have appt, but Roanoke did. Cburg did not of More

by SHHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Lewis was great with explaining and Tracy was a great help also. Great clean dealership. More

by rdh1951
Recommend Dealer
Yes
Employees Worked With
Tracy Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaden Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Ascent started making screeching noise when started up, told would have to live with noise even though it didn't make noise when bought new, wouldn't have bought it if made noise. Now stuck with car becaus More

by WILPAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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